Hotel Details
Splügenstrasse 2
CH-8002 Zürich
T:0041 (0)44 289 9999
F: 0041 (0)44 289 9998 welcome@alden.ch
Central Reservations
T: +49(0) 620 39 779
F: +49(0) 620 39 717 reservations.muenchen@ leonardo-hotels.com
Guest Reviews
Regret that we didn't have more time to enjoy the hotel. Only a stop-over for return flight home. Checked in late, left early. Appreciated the room..
Doug
5.0more...
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Alden Luxury Suite Hotel Zurich - Guests Reviews(21-40/112)

Guest review satisfaction level at the ALDEN Luxury Suite Hotel Zurich!

Average Guests Score

4.8
Out of 112 reviews
Rooms
4.9
Breakfast
4.4
Comfort
4.9
Service
4.9
95.5%
Recommended this hotel
Out of 112 reviews
Written by: Steven
#21 Out of 112 reviews
Hotel staff, location, setting, room and everything revolving around the stay was amazing. I wish to thank everyone for a great stay and making my wife and I feel so welcome on our last night in Zurich as part of our 12 day vacation is Switzerland. We look forward to being invited back again to stay with you.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Stuart
#22 Out of 112 reviews
Thank you for a wonderful stay and wonderful service. Stuart W. Greif Vice President and General Manager Global Travel and Hospitality Practice J.D. Power Board Member Boutique and Lifestyle Lodging Association (BLLA)
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Elena
#23 Out of 112 reviews
We greatly enjoyed our stay at Alden Luxury Suites. The main desk personnel was extremely friendly and helpful. The suite was beautiful and the housekeeping staff went out of their way to keep us comfortable. Our only complaint was the service in the restaurant - perhaps it is a cultural difference, but service was very slow in inattentive both during dinner and breakfast. It was not enough of a negative, however, to keep us from coming back. We greatly enjoyed our stay.
Average guest score
4.7
Service
5.0
Breakfast
4.0
Rooms
5.0
Written by: Jorge
#24 Out of 112 reviews
We cannot say enough about the service at The Alden, excellent and friendly, helpful and just a real pleasure. The hotel was wonderful, at the beginning we thought it was a little out of the way, but it actually was a wonderful walk back if we went by the lake, and the trams are just a few blocks away. The trams were easy and safe transportation. Loved everything about our stay.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: F
#25 Out of 112 reviews
The service in this hotel was super. The staff in this hotel are committed to make your stay enjoyable. The rooms are spacious, and the bathroom is amazing. Basic ameneties are available in hotel. It would have been nice to have a gym, but the place cannot allow a gym in the building. I think it's a historic building or something. Anyways, I enjoyed my stay. Loved the staff, each and all of them were nice. The breakfast was all right, perhaps more choices would help satisfy different clientals.
Average guest score
4.3
Service
5.0
Breakfast
3.0
Comfort
4.0
Rooms
5.0
Written by: Brian
#26 Out of 112 reviews
Great hotel and staff.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Vasileios
#27 Out of 112 reviews
Both Porters were absolutely wonderful. The same can be said of the cleaning lady.
Average guest score
4.0
Service
4.0
Breakfast
3.0
Comfort
5.0
Rooms
4.0
Written by: Markus
#28 Out of 112 reviews
Hat alles bestens geklappt. War ein toller Aufenthalt in diesem Luxushotel. Besten Dank und gerne wieder einmal.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Elena
#29 Out of 112 reviews
We had an excellent stay with you !
Average guest score
5.0
Comfort
5.0
Written by: Raymond
#30 Out of 112 reviews
the hotel was perfect
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Marnette
#31 Out of 112 reviews
Wonderful stay and absolutely loved the room and the position of the hotel. Thank you for the room upgrade, it was fantastic.
Average guest score
5.0
Service
5.0
Comfort
5.0
Rooms
5.0
Written by: Thomas
#32 Out of 112 reviews
Es war einfach traumhaft, sehr höfliches personal und das zimmer lässt keine wünsche übrig Besten dank für die wundervolle zeit im Alden Luxury Suites Hotel
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: nicholas
#33 Out of 112 reviews
We had a wonderful stay at Alden
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: DONGIL
#34 Out of 112 reviews
I had a great stay. Alicia at reception was exceptionally friendly.
Average guest score
4.8
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
5.0
Written by: Liana
#35 Out of 112 reviews
Thank you very much for a wonderful stay. The hotel and staff were wonderful. A special thanks to Alissa for making our stay special. Regards Liana
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Geoffrey
#36 Out of 112 reviews
I thought the breakfast included healthy options and was beautifully presented
Average guest score
4.8
Service
4.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Jerrald
#37 Out of 112 reviews
It is a magnificent hotel and we had an incredibly wonderful time. I would like to join the Leonarda Advantage Club. Please send me information
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Howard
#38 Out of 112 reviews
GREAT HOTEL! GREAT STAFF!
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Lucia
#39 Out of 112 reviews
We lloved the room and the service.
Average guest score
4.5
Service
5.0
Breakfast
3.0
Comfort
5.0
Rooms
5.0
Written by: John
#40 Out of 112 reviews
excellent hotel. Thank you
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
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Last booking at: 30/09/2014 18:19