Hotel Details
Splügenstrasse 2
CH-8002 Zürich
T:0041 (0)44 289 9999
F: 0041 (0)44 289 9998 welcome@alden.ch
Central Reservations
 
Guest Reviews
Beautiful spacious suite, first class service, comfortable bed, beautiful decor, great location. Could not be better!
Adriana
5.0more...
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Alden Luxury Suite Hotel Zurich - Guests Reviews(11-20/104)

Guest review satisfaction level at the ALDEN Luxury Suite Hotel Zurich!

Average Guests Score

4.8
Out of 104 reviews
Service
4.9
Breakfast
4.4
Comfort
4.9
Rooms
4.9
95.2%
Recommended this hotel
Out of 104 reviews
#11 Out of 104 reviews
Average guest score
5.0
I was very happy with the hotel and all staff but was very unhappy to be asked to pay 20CHF for internet access. In this day and age FREE fast internet is imperative if you wish to stay with your competitors.
Detailed Review >>
I was very happy with the hotel and all staff but was very unhappy to be asked to pay 20CHF for internet access. In this day and age FREE fast internet is imperative if you wish to stay with your competitors.
Service
5.0
Comfort
5.0
Rooms
5.0
Written by: Anthoney
#12 Out of 104 reviews
Average guest score
5.0
The staff at the reception desk were very welcoming and helpful.
Detailed Review >>
The staff at the reception desk were very welcoming and helpful.
Service
5.0
Comfort
5.0
Rooms
5.0
Written by: De
#13 Out of 104 reviews
Average guest score
5.0
Hotel staff, location, setting, room and everything revolving around the stay was amazing. I wish to thank everyone for a great stay and making my wife and I feel so welcome on our last night in Zurich as part of our 12 day vacation is Switzerland. We look forward to being invited back again to ...
Detailed Review >>
Hotel staff, location, setting, room and everything revolving around the stay was amazing. I wish to thank everyone for a great stay and making my wife and I feel so welcome on our last night in Zurich as part of our 12 day vacation is Switzerland. We look forward to being invited back again to stay with you.
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Steven
#14 Out of 104 reviews
Average guest score
5.0
Thank you for a wonderful stay and wonderful service. Stuart W. Greif Vice President and General Manager Global Travel and Hospitality Practice J.D. Power Board Member Boutique and Lifestyle Lodging Association (BLLA)
Detailed Review >>
Thank you for a wonderful stay and wonderful service. Stuart W. Greif Vice President and General Manager Global Travel and Hospitality Practice J.D. Power Board Member Boutique and Lifestyle Lodging Association (BLLA)
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Stuart
#15 Out of 104 reviews
Average guest score
4.7
We greatly enjoyed our stay at Alden Luxury Suites. The main desk personnel was extremely friendly and helpful. The suite was beautiful and the housekeeping staff went out of their way to keep us comfortable. Our only complaint was the service in the restaurant - perhaps it is a cultural ...
Detailed Review >>
We greatly enjoyed our stay at Alden Luxury Suites. The main desk personnel was extremely friendly and helpful. The suite was beautiful and the housekeeping staff went out of their way to keep us comfortable. Our only complaint was the service in the restaurant - perhaps it is a cultural difference, but service was very slow in inattentive both during dinner and breakfast. It was not enough of a negative, however, to keep us from coming back. We greatly enjoyed our stay.
Service
5.0
Breakfast
4.0
Rooms
5.0
Written by: Elena
#16 Out of 104 reviews
Average guest score
5.0
We cannot say enough about the service at The Alden, excellent and friendly, helpful and just a real pleasure. The hotel was wonderful, at the beginning we thought it was a little out of the way, but it actually was a wonderful walk back if we went by the lake, and the trams are just a few blocks ...
Detailed Review >>
We cannot say enough about the service at The Alden, excellent and friendly, helpful and just a real pleasure. The hotel was wonderful, at the beginning we thought it was a little out of the way, but it actually was a wonderful walk back if we went by the lake, and the trams are just a few blocks away. The trams were easy and safe transportation. Loved everything about our stay.
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Jorge
#17 Out of 104 reviews
Average guest score
4.3
The service in this hotel was super. The staff in this hotel are committed to make your stay enjoyable. The rooms are spacious, and the bathroom is amazing. Basic ameneties are available in hotel. It would have been nice to have a gym, but the place cannot allow a gym in the building. I think ...
Detailed Review >>
The service in this hotel was super. The staff in this hotel are committed to make your stay enjoyable. The rooms are spacious, and the bathroom is amazing. Basic ameneties are available in hotel. It would have been nice to have a gym, but the place cannot allow a gym in the building. I think it's a historic building or something. Anyways, I enjoyed my stay. Loved the staff, each and all of them were nice. The breakfast was all right, perhaps more choices would help satisfy different clientals.
Service
5.0
Breakfast
3.0
Comfort
4.0
Rooms
5.0
Written by: F
#18 Out of 104 reviews
Average guest score
5.0
Great hotel and staff.
Detailed Review >>
Great hotel and staff.
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Brian
#19 Out of 104 reviews
Average guest score
4.0
Both Porters were absolutely wonderful. The same can be said of the cleaning lady.
Detailed Review >>
Both Porters were absolutely wonderful. The same can be said of the cleaning lady.
Service
4.0
Breakfast
3.0
Comfort
5.0
Rooms
4.0
Written by: Vasileios
#20 Out of 104 reviews
Average guest score
5.0
Hat alles bestens geklappt. War ein toller Aufenthalt in diesem Luxushotel. Besten Dank und gerne wieder einmal.
Detailed Review >>
Hat alles bestens geklappt. War ein toller Aufenthalt in diesem Luxushotel. Besten Dank und gerne wieder einmal.
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Markus
11-20 results out of 104 reviews
2 ...
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Last booking at: 29/08/2014 17:45