Hotel Details
Splügenstrasse 2
CH-8002 Zürich
T:0041 (0)44 289 9999
F: 0041 (0)44 289 9998 welcome@alden.ch
Central Reservations
T: +41 (0)44 289 9999
F: +41 (0)44 289 9998 welcome@alden.ch
Guest Reviews
|| Country of origin:
Sofia
5.0more...
More Leonardo Hotels in Zurich

Alden Luxury Suite Hotel Zurich - Guests Reviews(21-40/125)

Overall review score and guest recommendation rate for this property:

Average Guests Score

4.8
Out of 125 reviews
Rooms
4.9
Breakfast
4.4
Comfort
4.9
Service
4.9
94.4%
Recommended this hotel
Out of 125 reviews
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Written by: Sandra
#21 Out of 125 reviews
We were upgraded to an extremely spacious suite and were pleased with all of the amenities, including complimentary drinks and snacks. All staff were professional, welcoming and helpful. Suggest offering coffee makers in rooms. We have not had to pay for coffee in a hotel room for years!
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Stephen
#22 Out of 125 reviews
Generally positive experience.Room expensive given location and quality but spacious.Aircon ineffective-very warm room. Breakfast and breakfast service excellent.Bar/restaurant waiter (Croatian) top class.Dinner outstanding. Some reception staff friendly-others cold but efficient.
Average guest score
4.0
Service
5.0
Breakfast
5.0
Comfort
3.0
Rooms
3.0
Written by: Khalil
#23 Out of 125 reviews
I fell in love with the Alden hotel!
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Leonard
#24 Out of 125 reviews
We had a wonderful stay
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Carol
#25 Out of 125 reviews
An excellent stay. Great location. Wonderful staff. the rooms were incredible. I am a travel agent so I will be booking this hotel for clients.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Buti
#26 Out of 125 reviews
Thank you for a great time in Zurich
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Anthoney
#27 Out of 125 reviews
I was very happy with the hotel and all staff but was very unhappy to be asked to pay 20CHF for internet access. In this day and age FREE fast internet is imperative if you wish to stay with your competitors.
Average guest score
5.0
Service
5.0
Comfort
5.0
Rooms
5.0
Written by: De
#28 Out of 125 reviews
The staff at the reception desk were very welcoming and helpful.
Average guest score
5.0
Service
5.0
Comfort
5.0
Rooms
5.0
Written by: Steven
#29 Out of 125 reviews
Hotel staff, location, setting, room and everything revolving around the stay was amazing. I wish to thank everyone for a great stay and making my wife and I feel so welcome on our last night in Zurich as part of our 12 day vacation is Switzerland. We look forward to being invited back again to stay with you.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Stuart
#30 Out of 125 reviews
Thank you for a wonderful stay and wonderful service. Stuart W. Greif Vice President and General Manager Global Travel and Hospitality Practice J.D. Power Board Member Boutique and Lifestyle Lodging Association (BLLA)
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Elena
#31 Out of 125 reviews
We greatly enjoyed our stay at Alden Luxury Suites. The main desk personnel was extremely friendly and helpful. The suite was beautiful and the housekeeping staff went out of their way to keep us comfortable. Our only complaint was the service in the restaurant - perhaps it is a cultural difference, but service was very slow in inattentive both during dinner and breakfast. It was not enough of a negative, however, to keep us from coming back. We greatly enjoyed our stay.
Average guest score
4.7
Service
5.0
Breakfast
4.0
Rooms
5.0
Written by: Jorge
#32 Out of 125 reviews
We cannot say enough about the service at The Alden, excellent and friendly, helpful and just a real pleasure. The hotel was wonderful, at the beginning we thought it was a little out of the way, but it actually was a wonderful walk back if we went by the lake, and the trams are just a few blocks away. The trams were easy and safe transportation. Loved everything about our stay.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: F
#33 Out of 125 reviews
The service in this hotel was super. The staff in this hotel are committed to make your stay enjoyable. The rooms are spacious, and the bathroom is amazing. Basic ameneties are available in hotel. It would have been nice to have a gym, but the place cannot allow a gym in the building. I think it's a historic building or something. Anyways, I enjoyed my stay. Loved the staff, each and all of them were nice. The breakfast was all right, perhaps more choices would help satisfy different clientals.
Average guest score
4.3
Service
5.0
Breakfast
3.0
Comfort
4.0
Rooms
5.0
Written by: Brian
#34 Out of 125 reviews
Great hotel and staff.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Vasileios
#35 Out of 125 reviews
Both Porters were absolutely wonderful. The same can be said of the cleaning lady.
Average guest score
4.0
Service
4.0
Breakfast
3.0
Comfort
5.0
Rooms
4.0
Written by: Markus
#36 Out of 125 reviews
Hat alles bestens geklappt. War ein toller Aufenthalt in diesem Luxushotel. Besten Dank und gerne wieder einmal.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Elena
#37 Out of 125 reviews
We had an excellent stay with you !
Average guest score
5.0
Comfort
5.0
Written by: Raymond
#38 Out of 125 reviews
the hotel was perfect
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Marnette
#39 Out of 125 reviews
Wonderful stay and absolutely loved the room and the position of the hotel. Thank you for the room upgrade, it was fantastic.
Average guest score
5.0
Service
5.0
Comfort
5.0
Rooms
5.0
Written by: Thomas
#40 Out of 125 reviews
Es war einfach traumhaft, sehr höfliches personal und das zimmer lässt keine wünsche übrig Besten dank für die wundervolle zeit im Alden Luxury Suites Hotel
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
21-40 results out of 125 reviews
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