Hotel Details
Splügenstrasse 2
CH-8002 Zürich
T:0041 (0)44 289 9999
F: 0041 (0)44 289 9998 welcome@alden.ch
Central Reservations
T: +49(0) 620 39 779
F: +49(0) 620 39 717 reservations.muenchen@ leonardo-hotels.com
Guest Reviews
My only disappointment was that you no longer provide free gym passes to the nearby gym.
Eric
5.0more...
More Leonardo Hotels in Zurich

Alden Luxury Suite Hotel Zurich - Guests Reviews(91-100/106)

Guest review satisfaction level at the ALDEN Luxury Suite Hotel Zurich!

Average Guests Score

4.8
Out of 106 reviews
Rooms
4.9
Breakfast
4.4
Comfort
4.9
Service
4.9
95.3%
Recommended this hotel
Out of 106 reviews
#91 Out of 106 reviews
Average guest score
5.0
Thank you for the excellent service and accommodation
Detailed Review >>
Thank you for the excellent service and accommodation
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Rodney
#92 Out of 106 reviews
Average guest score
5.0
Detailed Review >>
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Jacqueline
#93 Out of 106 reviews
Average guest score
5.0
Excellent Hotel and staff. I would thoroughly recommend to friends.
Detailed Review >>
Excellent Hotel and staff. I would thoroughly recommend to friends.
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Lesley
#94 Out of 106 reviews
Average guest score
4.7
Everything was great at the hotel, except for the beds. They were extremely uncomfortable. The Mattresses were more like US box springs which are not meant for sleeping. We had a very difficult time sleeping. This is the reason for the low score on the tidiness and condition of room above. ...
Detailed Review >>
Everything was great at the hotel, except for the beds. They were extremely uncomfortable. The Mattresses were more like US box springs which are not meant for sleeping. We had a very difficult time sleeping. This is the reason for the low score on the tidiness and condition of room above. Otherwise, you have a wonderful hotel.
Service
5.0
Breakfast
4.0
Comfort
5.0
Written by: Glenn
#95 Out of 106 reviews
Average guest score
4.3
I used two three night vouchers for five nights. The last night was not used. I hope that I can use the last remaining night some time in the future?? thank you
Detailed Review >>
I used two three night vouchers for five nights. The last night was not used. I hope that I can use the last remaining night some time in the future?? thank you
Service
4.0
Breakfast
4.0
Comfort
5.0
Written by: Gary
#96 Out of 106 reviews
Average guest score
4.3
I was on a tight schedule when I left the hotel so I could not give feedback at that time. I was very dissatisfied with a number of things. The space at the hotel is wonderful, but the decor of the room was old and needed to be redone; the carpet was stained, the walls needed to be repainted, ...
Detailed Review >>
I was on a tight schedule when I left the hotel so I could not give feedback at that time. I was very dissatisfied with a number of things. The space at the hotel is wonderful, but the decor of the room was old and needed to be redone; the carpet was stained, the walls needed to be repainted, etc. The drain in the shower did not work properly. We needed to turn the water off during the shower to prevent a flood in the bathroom. This was not fixed even though we told the front desk about the problem. Telephone service to the hotel did not work for a while, unfortunately at the same time I was trying to contact my wife to make a plan to meet her. This was very unfortunate and delayed a business meeting by one-half hour. Finally, I was surprised that there is no wireless internet in the room. This was another indication that the hotel is behind the times. Given everything that happened, I expected the hotel to say something about the difficulties, perhaps make a gesture of some sort. I am sure the hotel was first class at some time but it is not now. I was disappointed.
Service
4.0
Breakfast
4.0
Comfort
5.0
Written by: Stuart
#97 Out of 106 reviews
Average guest score
4.0
very pretty and presentable receptionists and very good knowledge The breakfast was not so good and for 5* needed improvement. thank you
Detailed Review >>
very pretty and presentable receptionists and very good knowledge The breakfast was not so good and for 5* needed improvement. thank you
Service
5.0
Breakfast
3.0
Comfort
4.0
Written by: Mofed
#98 Out of 106 reviews
Average guest score
5.0
Detailed Review >>
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Stephane
#99 Out of 106 reviews
Average guest score
4.0
The staff was wonderful, but our room was not. It had stains on the furniture and the carpet was dirty. Much of the furniture was worn.
Detailed Review >>
The staff was wonderful, but our room was not. It had stains on the furniture and the carpet was dirty. Much of the furniture was worn.
Service
4.0
Breakfast
3.0
Comfort
5.0
Written by: Kendall
#100 Out of 106 reviews
Average guest score
4.7
Detailed Review >>
Service
5.0
Breakfast
4.0
Comfort
5.0
Written by: Federico
91-100 results out of 106 reviews
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Last booking at: 17/09/2014 20:28