Hotel Details
Splügenstrasse 2
CH-8002 Zürich
T:0041 (0)44 289 9999
F: 0041 (0)44 289 9998 welcome@alden.ch
Central Reservations
T: +49(0) 620 39 779
F: +49(0) 620 39 717 reservations.muenchen@ leonardo-hotels.com
Guest Reviews
Regret that we didn't have more time to enjoy the hotel. Only a stop-over for return flight home. Checked in late, left early. Appreciated the room..
Doug
5.0more...
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Alden Luxury Suite Hotel Zurich - Guests Reviews(1-20/112)

Guest review satisfaction level at the ALDEN Luxury Suite Hotel Zurich!

Average Guests Score

4.8
Out of 112 reviews
Rooms
4.9
Breakfast
4.4
Comfort
4.9
Service
4.9
95.5%
Recommended this hotel
Out of 112 reviews
Written by: Miroslav
#1 Out of 112 reviews
Average guest score
4.5
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Doug
#2 Out of 112 reviews
Regret that we didn't have more time to enjoy the hotel. Only a stop-over for return flight home. Checked in late, left early. Appreciated the room upgrade. Would have liked time to view the waterfront.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Courtney
#3 Out of 112 reviews
Average guest score
5.0
Service
5.0
Comfort
5.0
Rooms
5.0
Written by: Graham
#4 Out of 112 reviews
Average guest score
4.5
Service
5.0
Breakfast
3.0
Comfort
5.0
Rooms
5.0
Written by: Lahdan
#5 Out of 112 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Alfonso
#6 Out of 112 reviews
Average guest score
4.3
Service
4.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Eric
#7 Out of 112 reviews
My only disappointment was that you no longer provide free gym passes to the nearby gym.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Frederic
#8 Out of 112 reviews
The staff was incredible - this is extremely rare - WELL DONE!
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Adriana
#9 Out of 112 reviews
Beautiful spacious suite, first class service, comfortable bed, beautiful decor, great location. Could not be better!
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Mubarak
#10 Out of 112 reviews
Excellent hotel, very clean and well situated. For the money paid, only drawback is the lack of free wifi service.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Fahad
#11 Out of 112 reviews
We enjoyed our stay in your hotel, and your employees are very kind and helpful to us, we will recommand your hotel to our friends when they come to visit switzerland, thank you very much
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Audrey
#12 Out of 112 reviews
Absolutely loved the hotel The suite and staff were incomparable!.enjoyed every minute and tho rally appreciate the everything the staff did for us and their kindness. Can't wait to return. Thank you greatly!
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Sandra
#13 Out of 112 reviews
We were upgraded to an extremely spacious suite and were pleased with all of the amenities, including complimentary drinks and snacks. All staff were professional, welcoming and helpful. Suggest offering coffee makers in rooms. We have not had to pay for coffee in a hotel room for years!
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Stephen
#14 Out of 112 reviews
Generally positive experience.Room expensive given location and quality but spacious.Aircon ineffective-very warm room. Breakfast and breakfast service excellent.Bar/restaurant waiter (Croatian) top class.Dinner outstanding. Some reception staff friendly-others cold but efficient.
Average guest score
4.0
Service
5.0
Breakfast
5.0
Comfort
3.0
Rooms
3.0
Written by: Khalil
#15 Out of 112 reviews
I fell in love with the Alden hotel!
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Leonard
#16 Out of 112 reviews
We had a wonderful stay
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Carol
#17 Out of 112 reviews
An excellent stay. Great location. Wonderful staff. the rooms were incredible. I am a travel agent so I will be booking this hotel for clients.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Buti
#18 Out of 112 reviews
Thank you for a great time in Zurich
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Anthoney
#19 Out of 112 reviews
I was very happy with the hotel and all staff but was very unhappy to be asked to pay 20CHF for internet access. In this day and age FREE fast internet is imperative if you wish to stay with your competitors.
Average guest score
5.0
Service
5.0
Comfort
5.0
Rooms
5.0
Written by: De
#20 Out of 112 reviews
The staff at the reception desk were very welcoming and helpful.
Average guest score
5.0
Service
5.0
Comfort
5.0
Rooms
5.0
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Last booking at: 30/09/2014 18:19