Hotel Details
Splügenstrasse 2
CH-8002 Zürich
T:0041 (0)44 289 9999
F: 0041 (0)44 289 9998 welcome@alden.ch
Central Reservations
T: +41 (0)44 289 9999
F: +41 (0)44 289 9998 welcome@alden.ch
Guest Reviews
I think that you should not bill for the wifi internet. I have stayed in a suite at your beautiful hotel in Zurich and it is not polite that in a..
Wilson
5.0more...
More Leonardo Hotels in Zurich

Alden Luxury Suite Hotel Zurich - Guests Reviews(1-20/123)

Overall review score and guest recommendation rate for this property:

Average Guests Score

4.8
Out of 123 reviews
Service
4.9
Breakfast
4.3
Comfort
4.9
Rooms
4.9
94.3%
Recommended this hotel
Out of 123 reviews
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Written by: Vanessa
#1 Out of 123 reviews
Es war wunderschön, die Suiten sind ein Traum, das Personal sehr freundlich und zuvorkommend!
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Wilson
#2 Out of 123 reviews
I think that you should not bill for the wifi internet. I have stayed in a suite at your beautiful hotel in Zurich and it is not polite that in a rate of 505 chf a day you have to pay chf 20 for internet
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Nora
#3 Out of 123 reviews
We loved this hotel! The staff was extremely friendly and accommodating, the room was lovely and huge (with bonus free snacks!) While we had to pay for wifi, the signal was great which is more than I can say for other hotels I've frequented. The location is very close to the city center and the price was excellent. If we return to Zurich, we will 100% stay at Alden Suites and recommend it to anyone.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Siro
#4 Out of 123 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Olive
#5 Out of 123 reviews
Hotel Alden. Room was to good standard. Staff very helpful and welcoming. Requested quiet room and received one. Well placed hotel. My husband and I enjoyed our stay, felt welcome and appreciated and will return to the hotel for another visit. Will also recommend to others.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Talib
#6 Out of 123 reviews
Average guest score
5.0
Service
5.0
Comfort
5.0
Rooms
5.0
Written by: Miroslav
#7 Out of 123 reviews
Average guest score
4.5
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Doug
#8 Out of 123 reviews
Regret that we didn't have more time to enjoy the hotel. Only a stop-over for return flight home. Checked in late, left early. Appreciated the room upgrade. Would have liked time to view the waterfront.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Courtney
#9 Out of 123 reviews
Average guest score
5.0
Service
5.0
Comfort
5.0
Rooms
5.0
Written by: Graham
#10 Out of 123 reviews
Average guest score
4.5
Service
5.0
Breakfast
3.0
Comfort
5.0
Rooms
5.0
Written by: Lahdan
#11 Out of 123 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Alfonso
#12 Out of 123 reviews
Average guest score
4.3
Service
4.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Eric
#13 Out of 123 reviews
My only disappointment was that you no longer provide free gym passes to the nearby gym.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Frederic
#14 Out of 123 reviews
The staff was incredible - this is extremely rare - WELL DONE!
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Adriana
#15 Out of 123 reviews
Beautiful spacious suite, first class service, comfortable bed, beautiful decor, great location. Could not be better!
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Mubarak
#16 Out of 123 reviews
Excellent hotel, very clean and well situated. For the money paid, only drawback is the lack of free wifi service.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Fahad
#17 Out of 123 reviews
We enjoyed our stay in your hotel, and your employees are very kind and helpful to us, we will recommand your hotel to our friends when they come to visit switzerland, thank you very much
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Audrey
#18 Out of 123 reviews
Absolutely loved the hotel The suite and staff were incomparable!.enjoyed every minute and tho rally appreciate the everything the staff did for us and their kindness. Can't wait to return. Thank you greatly!
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Sandra
#19 Out of 123 reviews
We were upgraded to an extremely spacious suite and were pleased with all of the amenities, including complimentary drinks and snacks. All staff were professional, welcoming and helpful. Suggest offering coffee makers in rooms. We have not had to pay for coffee in a hotel room for years!
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Stephen
#20 Out of 123 reviews
Generally positive experience.Room expensive given location and quality but spacious.Aircon ineffective-very warm room. Breakfast and breakfast service excellent.Bar/restaurant waiter (Croatian) top class.Dinner outstanding. Some reception staff friendly-others cold but efficient.
Average guest score
4.0
Service
5.0
Breakfast
5.0
Comfort
3.0
Rooms
3.0
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Last booking at: 26/11/2014 16:21