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Hotel Details
Splügenstrasse 2
CH-8002 Zürich
T: 0041 (0)44 - 289 999 9
F: 0041 (0)44 - 289 999 8 welcome@alden.ch
Central Reservations
T: +41 (0)44 - 289 999 9
F: +41 (0)44 - 289 99 98 welcome@alden.ch
Guest Reviews
Philippe
5.0more...
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Alden Luxury Suite Hotel Zurich - Guests Reviews(121-140/150)

Overall review score and guest recommendation rate for this property:



 

Average Guests Score

4.8
Out of 150 reviews
Rooms
4.9
Breakfast
4.4
Comfort
4.9
Service
4.9
94.0%
Recommended this hotel
Out of 150 reviews
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Written by: Mark
#121 Out of 150 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Stuart
#122 Out of 150 reviews
Average guest score
4.3
Service
5.0
Breakfast
3.0
Comfort
5.0
Written by: David
#123 Out of 150 reviews
A total delight- the reception people were wonderful- the room met every need and the food was fabulous- best meal in Switzerland
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Rolando
#124 Out of 150 reviews
Very pleasant stay, personnel always willing to help and the service was excellent.
Average guest score
4.7
Service
5.0
Breakfast
5.0
Comfort
4.0
Written by: brusilovskiy
#125 Out of 150 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Fiona
#126 Out of 150 reviews
Average guest score
4.7
Service
5.0
Breakfast
4.0
Comfort
5.0
Written by: Joseph
#127 Out of 150 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Dean
#128 Out of 150 reviews
We enjoyed the hotel and its location and would recommend it to other people. Bianca and Felix at reception were always very pleasant and helpful.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Edmundus
#129 Out of 150 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Mohamed
#130 Out of 150 reviews
Average guest score
4.7
Service
5.0
Breakfast
4.0
Comfort
5.0
Written by: Silvia
#131 Out of 150 reviews
Average guest score
4.7
Service
5.0
Breakfast
4.0
Comfort
5.0
Written by: Ruta
#132 Out of 150 reviews
Everyone at the Alden Hotel was wonderful! We thoroughly enjoyed our stay! Thank you!
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Rodney
#133 Out of 150 reviews
Thank you for the excellent service and accommodation
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Jacqueline
#134 Out of 150 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Lesley
#135 Out of 150 reviews
Excellent Hotel and staff. I would thoroughly recommend to friends.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Glenn
#136 Out of 150 reviews
Everything was great at the hotel, except for the beds. They were extremely uncomfortable. The Mattresses were more like US box springs which are not meant for sleeping. We had a very difficult time sleeping. This is the reason for the low score on the tidiness and condition of room above. Otherwise, you have a wonderful hotel.
Average guest score
4.7
Service
5.0
Breakfast
4.0
Comfort
5.0
Written by: Gary
#137 Out of 150 reviews
I used two three night vouchers for five nights. The last night was not used. I hope that I can use the last remaining night some time in the future?? thank you
Average guest score
4.3
Service
4.0
Breakfast
4.0
Comfort
5.0
Written by: Stuart
#138 Out of 150 reviews
I was on a tight schedule when I left the hotel so I could not give feedback at that time. I was very dissatisfied with a number of things. The space at the hotel is wonderful, but the decor of the room was old and needed to be redone; the carpet was stained, the walls needed to be repainted, etc. The drain in the shower did not work properly. We needed to turn the water off during the shower to prevent a flood in the bathroom. This was not fixed even though we told the front desk about the problem. Telephone service to the hotel did not work for a while, unfortunately at the same time I was trying to contact my wife to make a plan to meet her. This was very unfortunate and delayed a business meeting by one-half hour. Finally, I was surprised that there is no wireless internet in the room. This was another indication that the hotel is behind the times. Given everything that happened, I expected the hotel to say something about the difficulties, perhaps make a gesture of some sort. I am sure the hotel was first class at some time but it is not now. I was disappointed.
Average guest score
4.3
Service
4.0
Breakfast
4.0
Comfort
5.0
Written by: Mofed
#139 Out of 150 reviews
very pretty and presentable receptionists and very good knowledge The breakfast was not so good and for 5* needed improvement. thank you
Average guest score
4.0
Service
5.0
Breakfast
3.0
Comfort
4.0
Written by: Stephane
#140 Out of 150 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
121-140 results out of 150 reviews
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