Hotel Details
Splügenstrasse 2
CH-8002 Zürich
T:0041 (0)44 289 9999
F: 0041 (0)44 289 9998 welcome@alden.ch
Central Reservations
T: +41 (0)44 289 9999F: +41 (0)44 289 9998 welcome@alden.ch
Guest Reviews
Switzerland
C
5.0more...
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Alden Luxury Suite Hotel Zurich - Guests Reviews(121-140/142)

Overall review score and guest recommendation rate for this property:

Average Guests Score

4.8
Out of 142 reviews
Rooms
4.9
Breakfast
4.4
Comfort
4.9
Service
4.9
94.4%
Recommended this hotel
Out of 142 reviews
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Written by: Edmundus
#121 Out of 142 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Mohamed
#122 Out of 142 reviews
Average guest score
4.7
Service
5.0
Breakfast
4.0
Comfort
5.0
Written by: Silvia
#123 Out of 142 reviews
Average guest score
4.7
Service
5.0
Breakfast
4.0
Comfort
5.0
Written by: Ruta
#124 Out of 142 reviews
Everyone at the Alden Hotel was wonderful! We thoroughly enjoyed our stay! Thank you!
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Rodney
#125 Out of 142 reviews
Thank you for the excellent service and accommodation
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Jacqueline
#126 Out of 142 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Lesley
#127 Out of 142 reviews
Excellent Hotel and staff. I would thoroughly recommend to friends.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Glenn
#128 Out of 142 reviews
Everything was great at the hotel, except for the beds. They were extremely uncomfortable. The Mattresses were more like US box springs which are not meant for sleeping. We had a very difficult time sleeping. This is the reason for the low score on the tidiness and condition of room above. Otherwise, you have a wonderful hotel.
Average guest score
4.7
Service
5.0
Breakfast
4.0
Comfort
5.0
Written by: Gary
#129 Out of 142 reviews
I used two three night vouchers for five nights. The last night was not used. I hope that I can use the last remaining night some time in the future?? thank you
Average guest score
4.3
Service
4.0
Breakfast
4.0
Comfort
5.0
Written by: Stuart
#130 Out of 142 reviews
I was on a tight schedule when I left the hotel so I could not give feedback at that time. I was very dissatisfied with a number of things. The space at the hotel is wonderful, but the decor of the room was old and needed to be redone; the carpet was stained, the walls needed to be repainted, etc. The drain in the shower did not work properly. We needed to turn the water off during the shower to prevent a flood in the bathroom. This was not fixed even though we told the front desk about the problem. Telephone service to the hotel did not work for a while, unfortunately at the same time I was trying to contact my wife to make a plan to meet her. This was very unfortunate and delayed a business meeting by one-half hour. Finally, I was surprised that there is no wireless internet in the room. This was another indication that the hotel is behind the times. Given everything that happened, I expected the hotel to say something about the difficulties, perhaps make a gesture of some sort. I am sure the hotel was first class at some time but it is not now. I was disappointed.
Average guest score
4.3
Service
4.0
Breakfast
4.0
Comfort
5.0
Written by: Mofed
#131 Out of 142 reviews
very pretty and presentable receptionists and very good knowledge The breakfast was not so good and for 5* needed improvement. thank you
Average guest score
4.0
Service
5.0
Breakfast
3.0
Comfort
4.0
Written by: Stephane
#132 Out of 142 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Kendall
#133 Out of 142 reviews
The staff was wonderful, but our room was not. It had stains on the furniture and the carpet was dirty. Much of the furniture was worn.
Average guest score
4.0
Service
4.0
Breakfast
3.0
Comfort
5.0
Written by: Federico
#134 Out of 142 reviews
Average guest score
4.7
Service
5.0
Breakfast
4.0
Comfort
5.0
Written by: Michael
#135 Out of 142 reviews
Average guest score
5.0
Service
5.0
Comfort
5.0
Written by: Thomas
#136 Out of 142 reviews
Sehr geehrte Damen und Herren Wir erhielten von meiner Mutter einen Gutschein, den Sie bei einem Preisrätsel gewonnen hatte: Drei Punkte haben uns gestört: 1. Der Teppich in unserer Suite 1A sollte dringend gewechselt werden - so eine schöne Suite und so ein "gruusiger" Teppich, schade. 2. Beim Nachtessen konnten wir leider nur aus Lamm oder Fisch wählen! Für ein 5-Sterne-Hotel unwürdig. 3. Beim Frühstücksbufffet haben wir schon reichlich mehr Auswahl erhalten in einem 3-Sterne-Hotel! Ansonsten waren wir jedoch zufrieden. Beste Grüsse Thomas Ammeter
Average guest score
4.0
Service
5.0
Breakfast
3.0
Comfort
4.0
Written by: Kathy
#137 Out of 142 reviews
Beautiful hotel, friendly and efficient staff. Our only minor issue was that the bedroom was very warm even though it was November and even when we had the air conditioner on
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: PAVLOS
#138 Out of 142 reviews
Average guest score
4.7
Service
5.0
Breakfast
4.0
Comfort
5.0
Written by: YVONNE
#139 Out of 142 reviews
Everything was really nice. Just two things I think could be a little bit thought of. First, the hotel was overhead, something we find in a lot of places in Zürich during winter. We slept with our windows open, AC on and turned down all radiators. Secons, the bathroom was maybe a bit outdated.
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
4.0
Written by: Henrik
#140 Out of 142 reviews
Average guest score
4.7
Service
5.0
Breakfast
4.0
Comfort
5.0
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Last booking at: 23/04/2015 16:13