Hotel Details
Splügenstrasse 2
CH-8002 Zürich
T:0041 (0)44 289 9999
F: 0041 (0)44 289 9998 welcome@alden.ch
Central Reservations
T: +41 (0)44 289 9999F: +41 (0)44 289 9998 welcome@alden.ch
Guest Reviews
Thank you for sending me this feedback form, because you have saved me the trouble of emailing you separately to compliment you on your staff,..
Mark
4.5more...
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Alden Luxury Suite Hotel Zurich - Guests Reviews(1-20/139)

Overall review score and guest recommendation rate for this property:

Average Guests Score

4.8
Out of 139 reviews
Rooms
4.9
Breakfast
4.4
Comfort
4.9
Service
4.9
94.2%
Recommended this hotel
Out of 139 reviews
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Written by: Mark
#1 Out of 139 reviews
Thank you for sending me this feedback form, because you have saved me the trouble of emailing you separately to compliment you on your staff, especially the receptionist Jasmine, she was exceptional in trying to sort our luggage problem, she was always friendly, helpful, and professional , a delight. Please pass our compliments on to her. When we next visit Zurich you are in our address book! :-)
Average guest score
4.5
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Stephane
#2 Out of 139 reviews
Average guest score
5.0
Service
5.0
Comfort
5.0
Rooms
5.0
Written by: Domenica
#3 Out of 139 reviews
Average guest score
4.3
Service
5.0
Comfort
3.0
Rooms
5.0
Written by: Margret
#4 Out of 139 reviews
Average guest score
4.0
Service
5.0
Breakfast
3.0
Comfort
5.0
Rooms
3.0
Written by: Miljenko
#5 Out of 139 reviews
Hotel je super 👍
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Bernhard
#6 Out of 139 reviews
Average guest score
4.8
Service
5.0
Breakfast
5.0
Comfort
4.0
Rooms
5.0
Written by: Bruno
#7 Out of 139 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Alessandra
#8 Out of 139 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Alexandr
#9 Out of 139 reviews
Average guest score
4.5
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Ariela
#10 Out of 139 reviews
Amazing welcoming and proffesional staff. The suites are a great size and the breakfast is probably the best I have ever had at a hotel. This is a hidden gem in Zurich!
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Maryam
#11 Out of 139 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Sanja
#12 Out of 139 reviews
No additin to the perfect stay. The only thing is quality of pillows which are like spnge, such a great hotel can have better - dawn pillows.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Andrey
#13 Out of 139 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Alex
#14 Out of 139 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Sofia
#15 Out of 139 reviews
Average guest score
5.0
Service
5.0
Comfort
5.0
Rooms
5.0
Written by: Jacques
#16 Out of 139 reviews
Very nice. An improvement might be a selection of music CDs to play on the provided CD player.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Vanessa
#17 Out of 139 reviews
Es war wunderschön, die Suiten sind ein Traum, das Personal sehr freundlich und zuvorkommend!
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Wilson
#18 Out of 139 reviews
I think that you should not bill for the wifi internet. I have stayed in a suite at your beautiful hotel in Zurich and it is not polite that in a rate of 505 chf a day you have to pay chf 20 for internet
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Nora
#19 Out of 139 reviews
We loved this hotel! The staff was extremely friendly and accommodating, the room was lovely and huge (with bonus free snacks!) While we had to pay for wifi, the signal was great which is more than I can say for other hotels I've frequented. The location is very close to the city center and the price was excellent. If we return to Zurich, we will 100% stay at Alden Suites and recommend it to anyone.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Siro
#20 Out of 139 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
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Last booking at: 27/03/2015 20:18