Retroactive Credit

Forgot to get your Leonardo AdvantageCLUB points credited?

Your Leonardo AdvantageCLUB points are usually credited automatically when providing your member ID latest at the time of your check-out. In case the points were not credited or you missed to provide your member ID, points can be retroactive credited after staying in one of our Leonardo Hotels. It is important that you have already been a member of the loyalty program during your stay.

Please note that we are only able to handle your inquiry if all mandatory information is provided correctly.

Subscribe now!

Register now for your free AdvantageCLUB membership and receive 250 points as a Welcome gift.


Please contact us for any questions, remarks or suggestions or check out our FAQs section.

Member Benefits

  • FREE Wi-Fi starting from the 2nd stay
  • 10% off food and beverages at the restaurant and bar
  • Daily newspaper in your room
  • 1 free bottle of water in your room starting from 2nd stay
  • Free late check-out upon request & availability