Hotel Details
156 Hayarkon Street
63451 Tel Aviv
Tel.: +972-3-5207711
Fax: +972-3-5270005 info.inc@fattal.co.il
Central Reservations
Tel.: +972-3-5110097
Fax: +972-3-9181989 incfits@fattal.co.il
Guest Reviews
The closure of the Lounge is a disappointment, and the "coffee and croissant" offer was not communicated early enough, nor was it able to..
Goh
4.5more...
More Leonardo Hotels in Tel Aviv

Leonardo Hotel Basel Tel Aviv - Guests Reviews(1-20/270)


Guest review satisfaction level at the Leonardo Hotel Basel Tel Aviv!

Average Guests Score

4.5
Out of 270 reviews
Service
4.7
Breakfast
4.7
Comfort
4.7
Rooms
4.2
88.5%
Recommended this hotel
Out of 270 reviews
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Written by: Goh
#1 Out of 270 reviews
The closure of the Lounge is a disappointment, and the "coffee and croissant" offer was not communicated early enough, nor was it able to replace the comfort of the Lounge. The breakfast service, specifically the omelette station was occasionally started late (7am instead of 6.30am). This could be improved.
Average guest score
4.5
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Garcia
#2 Out of 270 reviews
החדרים שקיבלנו בהגעתנו למלון היו קטנים למדיי. במקלחת,חלונות עם שאריות של עובש מה שמעיד על חוסר פיקוח על ניקיון. כעבור יומיים הוחלפו החדרים. נקודת האור היא פקידת הקבלה גיל, שהתייחסה אלינו כמו אל אורחים VIP .
Average guest score
3.3
Service
4.0
Breakfast
4.0
Comfort
3.0
Rooms
2.0
Written by: Lau
#3 Out of 270 reviews
As my stay is over 1 week for business trip, I would greatly appreciate if there is a little change in the breakfast menu from day to day. Nevertheless, it was a pleasant stay throughout. Many thanks for the service.
Average guest score
4.8
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
5.0
Written by: Helaine
#4 Out of 270 reviews
nice room . the lighting was dim. the breakfast is excellent. the staff was friendly and informative. having car parking is very convenient.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Elvira
#5 Out of 270 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: מולי
#6 Out of 270 reviews
כרגיל צוות הקבלה מקסים
Average guest score
4.8
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
4.0
Written by: NIKE
#7 Out of 270 reviews
Average guest score
4.7
Service
5.0
Comfort
5.0
Rooms
4.0
Written by: Thomas
#8 Out of 270 reviews
ziemlich kleine Zimmer (wie allgemein in Tel Aviv üblich, wenn man nicht gerade ein 5-Sterne Hotel wie Hilton, Interconti, etc... bucht), aber sauber und Zimmerservice gut. Allerdings wäre eine kleine Renovierung nicht verkehrt!
Average guest score
4.8
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
4.0
Written by: Len
#9 Out of 270 reviews
Average guest score
4.8
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
5.0
Written by: RICHARD
#10 Out of 270 reviews
Average guest score
4.0
Service
4.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: טובה
#11 Out of 270 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Rooms
5.0
Written by: Tetyana
#12 Out of 270 reviews
Average guest score
4.3
Service
5.0
Breakfast
5.0
Comfort
4.0
Rooms
3.0
Written by: Erkki
#13 Out of 270 reviews
Excellent breakfast. In-room Safety box operation instructions only in Hebrew (English would be needed). Sound insulation in windows and doors not very good.
Average guest score
4.3
Service
3.0
Breakfast
5.0
Comfort
5.0
Rooms
4.0
Written by: Martin
#14 Out of 270 reviews
All good even though it was in the middle of a big storm on 9/01/2013. Staff were very good.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Oleg
#15 Out of 270 reviews
Congratulations. You offer great service inviting to stay with you again. Best wishes.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: .
#16 Out of 270 reviews
Need to have at least 2 people on the main desk during peak times. took me 20 mins to check out when I left.
Average guest score
4.0
Service
3.0
Breakfast
5.0
Comfort
4.0
Written by: SOBHANADRI
#17 Out of 270 reviews
Sir, I was trying to contact your office from last two days but couldn't. When I checked in your hotel your reservation desk has taken my credit card and , I believe that they have Taken about $ 25 Plus as advance in case there is some additional expenses. We haven't taken any extras during our stay for three days in your hotel. At the time of vacation your office has not given us credit back to our credit card account. Please check your records and give us credit back the amount that you have taken as advance. A line in reply is highly apple cited. Yours very Truly, Sobhanadri Naidu Sugnanam
Average guest score
4.3
Service
4.0
Breakfast
4.0
Comfort
5.0
Written by: Igor
#18 Out of 270 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Anna
#19 Out of 270 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Frank
#20 Out of 270 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
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Last booking at: 30/10/2014 19:49