Hotel Details
47 King George Street
91076 Jerusalem
Tel.: +972-2-6298666
Fax: +972-2-6231667 reservations.plazajrs@ leonardo-hotels.com
Central Reservations
Tel.: +972-3-5110097
Fax: +972-3-9181989 info.inc@fattal.co.il
Guest Reviews
Only the Leonardo Plaza Jerusalem specifically has a problem when booking reservation websute rejected Advantage Club membership.Could not accept it..
Anne
5.0more...

Leonardo Plaza Hotel Jerusalem - Guests Reviews(1-20/222)

Guest review satisfaction level at the Leonardo Plaza Hotel Jerusalem!

Average Guests Score

4.5
Out of 222 reviews
Service
4.7
Breakfast
4.6
Comfort
4.4
Rooms
4.4
85.1%
Recommended this hotel
Out of 222 reviews
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Written by: Anne
#1 Out of 222 reviews
Only the Leonardo Plaza Jerusalem specifically has a problem when booking reservation websute rejected Advantage Club membership.Could not accept it whenmaking reservation so couldn't get points for six night stay. Perhaps you can fix it for future guests. I think it was hotel specific. Thx great hotel and will return, had lovely room and view,
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Simon
#2 Out of 222 reviews
Elliott at front desk great, also Saffion also mMatre De in breakfast room and Amir the bellboy...please commend them. Overall staff ver helpful and couteous
Average guest score
4.8
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
4.0
Written by: Walter
#3 Out of 222 reviews
Excellent Hotel, perfect honeymoon, the only thing i recommend is that the breakfast room should be cleaner, much more cleaner. And the guys that work there, serving us, great job, excellent treatment. For sure i'll try to go one more time to Leonardo Plaza Hotel.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Daniella
#4 Out of 222 reviews
Had a pleasant stay... I have been traveling to Israel the past 4 years and have stayed at the Leonardo Plaza every time. The one negative that always stands out is that the hotel does not leave a clean impression. The breakfast dishes are dirty and the rooms need a good wipe down. The hotel bathroom also needs to be maintained. Other than that, everything is great!
Average guest score
4.0
Service
5.0
Breakfast
4.0
Comfort
4.0
Rooms
3.0
Written by: Tova
#5 Out of 222 reviews
It was a wonderful stay. WE look forward to returning
Average guest score
4.8
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
4.0
Written by: Cynthia
#6 Out of 222 reviews
I would like to comment on the excellent professional hotel hospitality displayed by the manager Ilan and his immediate staff Miri Lavie. I was made to feel right at home and found the Leonardo Plaza Staff to be even more accommodating and welcoming, even under the duress of the in-house construction and remodeling. I look forward to return again to the Leonardo Plaza in the coming weeks, with my husband. I am happy to recommend the venue to all friends going to Israel for leisure or on business. Much thanks to Ilan and his staff.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: מוטי
#7 Out of 222 reviews
Average guest score
4.8
Service
5.0
Breakfast
5.0
Comfort
4.0
Rooms
5.0
Written by: David
#8 Out of 222 reviews
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
4.0
Written by: chaim
#9 Out of 222 reviews
Average guest score
3.7
Service
3.0
Breakfast
5.0
Comfort
3.0
Written by: Erik
#10 Out of 222 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Michael
#11 Out of 222 reviews
Average guest score
4.3
Service
4.0
Breakfast
5.0
Comfort
4.0
Written by: Marcia
#12 Out of 222 reviews
.first the executive lounge was very basic. Had trouble with info on travel between Jerusalem and telaviv was given wrong information and guest agent made it seem like my fault. All So left a travel pillow in lobby. Called hotel and said they would call back. Never did. Customer service lacking. They seemed short staffed. Would definitely go elsewhere next time. Feel free to contact me.
Average guest score
4.0
Service
5.0
Breakfast
4.0
Comfort
3.0
Written by: ����
#13 Out of 222 reviews
Average guest score
4.0
Service
5.0
Breakfast
4.0
Comfort
3.0
Written by: ����
#14 Out of 222 reviews
Average guest score
4.0
Service
4.0
Breakfast
5.0
Comfort
3.0
Written by: ������
#15 Out of 222 reviews
un des seuls hotels glatt kosher de jerusalem ,pourtant le chabat n'y est pas organise ! j'aurais souhaite un chabat organise comme dans les autres lieux glatt kosher : samedi matin = buffet + cafe puis vers 11:00 heurs un repas bassari et vers 16:00 une seouda chlichit. = une organisation differente des autres jours car le chabat est un jour different. comme rien ou presque n'est prevu, il faut se presser de rentrer a l'hotel pour pouvoir faire du petit dejeuner, le repas de midi , halavi ! ou attendre le repas prevu plus tard mais apres hatsot !! dommage....
Average guest score
4.7
Service
5.0
Breakfast
4.0
Comfort
5.0
Written by: Shai
#16 Out of 222 reviews
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
4.0
Written by: Joe
#17 Out of 222 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: איילה
#18 Out of 222 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: ���
#19 Out of 222 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Diane
#20 Out of 222 reviews
My stay at the hotel was perfect. The room was beautiful. One problem. I had asked for a small fridge for the room which was not there when I arrived. I came back to the room later and found the fridge in front of the clothes closet. Now I could not get into the closet. I had to move the fridge to another place. Wasn't easy for me. I wish to thank you Roni Ternuver for assistance with all my needs. A very professional, kind man. Thank you.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
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