I requested a double bed for single use via the booking web site but was allocated a twin..... so notice wasn't taken of this....the room was clearly not one that had been photographed on Booking.Com. which was part of the hotel's attraction.The bottom of the bathroom door was very scratched .Clearly this was not one of the renovated rooms although a flat screen TV had been added by way of updating it. Apart from that, the room and bedding were acceptably clean.
Regarding the staff, who were all polite and helpful ,I was particularly impressed by the way breakfast was managed . The waiting staff were constantly busy replenishing stocks, sweeping up crumbs and always looked for the next hob to be done.
The manageress was always visibly available on duty, aware of everything going on and was beautifully groomed and dressed.This made a great impression I thought, and could teach us in the UK a few things on presentation in the dining room!!!! i wanted to stay longer to see more of her wardrobe!! The gentleman who checked us into the dining room was efficient and polite and there seemed a good rapport between these two individuals and with the waiting staff.It was good to see smiles, especially first thing in the morning!
There was an impressive choice at breakfast. If it may help, a small point but worth making ,that the plates could be warm for the hot buffet as the food cools so fast on cold ones and thats a shame! I noticed a guest asking a waiter to clean some spilled food on the buffet which he quickly put right but really, every surface was kept very clean, hard to do with so many people helping themselves. Thankyou so much for 3 enjoyable breakfasts,well above average in my experience. If I return, I shall ask for a renovated room which looks fresher and brighter in decor.