I found a waiter in the restaurant was not very helpful and the service very slow, whether this is just to us (my husband and I)or to the other guests, we're not sure? When we made enquiries, he didn't look very pleased, perhaps he's racist of Asian origin. The receptionist, however, was VERY, VERY helpful, he helped us found out a particular shop through the internet. He was there on the morning of our second day. The experience with the waiter put us off coming back to the hotel.