Hotel Details

Brudermühlstraße 33
81371 Munich
Tel.: +49 (0) 89 - 724940
Fax: +49 (0) 89 - 72494700 info.muenchenwest@leonardo-hotels.com
Central Reservations
Tel.: +49 (0) 89 - 620 39 779
Fax: +49 (0) 89 - 620 39 717
reservations.muenchen@leonardo-hotels.com
Guest Reviews
Would have preferred more breakfast options (more fruit/English breakfast), but the continental breakfast was ok.United Kingdom
Michael
4.8more...
More Leonardo Hotels in Munich

Leonardo Hotel München City West - Guests Reviews(21-40/998)

Overall review score and guest recommendation rate for this property:

Average Guests Score

4.5
Out of 998 reviews
Rooms
4.4
Breakfast
4.3
Comfort
4.5
Service
4.8
89.2%
Recommended this hotel
Out of 998 reviews
Sort reviews by language :
Written by: Uwe
#21 Out of 998 reviews
Average guest score
4.8
Service
4.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Stephan
#22 Out of 998 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Mark
#23 Out of 998 reviews
Your website booking system is woefully inadequete. It was getting confused about stays over Feb and March and getting the start and end dates wrong on the booking confirmations. I had to cancel the booking on YOUR website and book via booking.com I notified you of the problem and never got a reply. Very poor pre-stay service.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Veronika
#24 Out of 998 reviews
Average guest score
5.0
Service
5.0
Comfort
5.0
Written by: Hermann
#25 Out of 998 reviews
es wäre schön, wenn wir bereits bei der Buchung ein Zimmer zum Hof reservieren und bestätigt haben könnten. Diese Zimmer sind sehr ruhig und bestens geeignet für Leute mit Einschlafproblemen. Wir hatten bereits 2 mal Zimmer zum Innenhof, dieses mal jedoch zur Strasse.
Average guest score
4.5
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Elena
#26 Out of 998 reviews
Highly recommended hotel, good food and service, clean and comfortable rooms. we were very satisfied!!!
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: JOACHIM
#27 Out of 998 reviews
Kein aktives Entgegenkommen seitens des Personals und des Managements, meinen Kollegen und mich für den "Baustellenzustand" des Flurs im 3. Stock zu "versöhnen". Hier hätte wenig gereicht, und trotz wiederholter Kritik hat das Management keine Massnahmen ergriffen. Das Rezeptionspersonal hat sein Bestes getan, hatte aber offenbar keine Vollmacht, den Gästen entgegenzukommen. Das Ersatzzimmer im 5. Stock war mäßig.
Average guest score
3.3
Service
5.0
Breakfast
2.0
Comfort
4.0
Rooms
2.0
Written by: maria
#28 Out of 998 reviews
Average guest score
3.0
Service
4.0
Breakfast
2.0
Comfort
4.0
Rooms
2.0
Written by: Maria
#29 Out of 998 reviews
Uns hat es gut gefallen. Das Personal war sehr nett und kompetent. Obwohl wir selbst einen Fehler gemacht hatte, wurde alle problemlos in Ordnung gebracht. Wir werden wieder kommen.
Average guest score
4.3
Service
4.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Alice
#30 Out of 998 reviews
I was very disappointed to have to wait for hours after an extremely early flight when I did request an early check in online. Myself and my partner were exhausted and had to take refuge in the waiting area where we inevitably fell asleep. It was a little embarrassing but obviously no one received my request.
Average guest score
4.5
Service
3.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Gareth
#31 Out of 998 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Ana
#32 Out of 998 reviews
Demasiado calor en el cuarto de baño, parecía una sauna.
Average guest score
4.5
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Vanessa
#33 Out of 998 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Urban
#34 Out of 998 reviews
2 Zimmer reserviert, 1x mit Frühstück (auf mein Zimmer), allerdings hat nur mein Kollege gefrühstückt und auch bezahlt. Am Abend zuvor haben wir im Hotel-Restaurant ausreichend gegessen und deshalb konnte ich kein Frühstück mehr essen. Bei der Abreise musste ich das Frühstück ebenfalls bezahlen. Grund das Leonardo nicht mehr zu berücksichtigen. Im Weiteren wurden €244 auf der Kreditkarte bis jetzt blockiert, obwohl die Rechnung bereits bezahlt wurde. Es ist einfach mühsam, wenn man sich darum auch noch kümmern muss. MFG, U. Castelberg
Average guest score
3.8
Service
4.0
Breakfast
4.0
Comfort
3.0
Rooms
4.0
Written by: n/a
#35 Out of 998 reviews
Average guest score
4.5
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Barbora
#36 Out of 998 reviews
I wasn´t satisfied. I wrote you everything in your questionary. Best regards Hrozková
Average guest score
4.5
Service
5.0
Breakfast
5.0
Comfort
3.0
Rooms
5.0
Written by: alexander
#37 Out of 998 reviews
Average guest score
4.8
Service
5.0
Breakfast
5.0
Comfort
4.0
Rooms
5.0
Written by: Erich
#38 Out of 998 reviews
Average guest score
3.8
Service
5.0
Breakfast
3.0
Comfort
4.0
Rooms
3.0
Written by: Elizaveta
#39 Out of 998 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Peter
#40 Out of 998 reviews
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
21-40 results out of 998 reviews
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Last booking at: 26/03/2015 16:47