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Hotel Details
Effnerstraße 99
81925 Munich
T: +49 (0)89 - 927 980
F: +49 (0)89 - 983 813 info.arabellapark@leonardo-hotels.com
Central Reservations
T: +49 (0)89 - 620 397 79
F: +49 (0)89 - 620 397 17 reservations.muenchen@leonardo-hotels.com
Guest Reviews
Hotel was good, however would have appreciated if the hotel staff helped with 1) heating baby food. It made our stay very difficult since I was not..
Loredana
5.0more...
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Leonardo Hotel Munich Arabellapark - Guests Reviews(1-20/413)

Overall review score and guest recommendation rate for this property:

Average Guests Score

4.2
Out of 413 reviews
Rooms
3.9
Breakfast
3.9
Comfort
4.2
Service
4.6
71.7%
Recommended this hotel
Out of 413 reviews
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Written by: Loredana
#1 Out of 413 reviews
Hotel was good, however would have appreciated if the hotel staff helped with 1) heating baby food. It made our stay very difficult since I was not permitted to heat the food. 2) the staff should be more knowledgeable about the sights in Munich. Whenever we asked a question about Munich, eg. Parking, vicinity etc, they were never able to answer.
Average guest score
5.0
Service
5.0
Comfort
5.0
Rooms
5.0
Written by: Nicole
#2 Out of 413 reviews
Average guest score
3.8
Service
5.0
Breakfast
3.0
Comfort
4.0
Rooms
3.0
Written by: Arie
#3 Out of 413 reviews
I enjoy the stay. Rooms were clean and effective. Recommended.
Average guest score
1.0
Service
1.0
Breakfast
1.0
Comfort
1.0
Rooms
1.0
Written by: DMYTRO
#4 Out of 413 reviews
Average guest score
4.5
Service
5.0
Breakfast
3.0
Comfort
5.0
Rooms
5.0
Written by: Elmar
#5 Out of 413 reviews
Average guest score
3.5
Service
4.0
Breakfast
3.0
Comfort
4.0
Rooms
3.0
Written by: Ditte
#6 Out of 413 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Holger
#7 Out of 413 reviews
Das Zimmer 210, welches ich nutzen durfte, ist höchstens als Schlafkammer zu bezeichnen. Ein Schrank oder wenigstens Bügel zum Aufhängen der Kleidung sind nicht vorhanden gewesen. Im Bad fehlen Ablagemöglichkeiten, es ist sehr dunkel und viel zu klein. Dieses Zimmer zum gleichen Preis wie die anderen anzubieten habe ich als "Frechheit" empfunden. Der Mitarbeiter am Empfang hat sich diese Kritik angehört aber keine Möglichkeit gesehen Abhilfe zu schaffen. Lediglich Bügel wurden später nachgeliefert. Der Aufenthalt in diesem Hotel war für mich der schlechteste Hotelaufenthalt seit langer Zeit.
Average guest score
2.3
Service
4.0
Breakfast
1.0
Comfort
3.0
Rooms
1.0
Written by: Volker
#8 Out of 413 reviews
Im Kühlschrank meines Zimmers befanden sich, vermutlich von einem vorherigen Gast, eine Schale Erdbeeren die bereits Schimmel angesetzt haben!!!
Average guest score
2.8
Service
4.0
Breakfast
2.0
Comfort
3.0
Rooms
2.0
Written by: Michael
#9 Out of 413 reviews
Der Aufenthalt war eine Katastrophe
Average guest score
1.5
Service
3.0
Breakfast
1.0
Comfort
1.0
Rooms
1.0
Written by: John
#10 Out of 413 reviews
We took two bikes #7 and #10 on the afternoon of June 16. The seats did not stay in a permanent position. The seats went down and twisted sideward. My wife's seat twisted sideward and she fell to the ground. I had to take her to the hospital at 7:30PM and she had a fractured left wrist which the medical staffset in a cast. We had to catch a 9:05AM flight the next morning from Munich. I beliewve you should these bikes checked for safety often as they can be dangerous to your hotel guests. I was responsible for the hospital bill.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Jose
#11 Out of 413 reviews
Average guest score
4.0
Service
4.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: Mary
#12 Out of 413 reviews
The bathroom will soon require refurbishment. The tiling around the bath was not as good as the rest of the room.
Average guest score
4.5
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Carmen-Patricia
#13 Out of 413 reviews
Ich habe das Leonardo Hotel am Arabellapark genutzt. Ich nutze öfter im Jahr Hotels dieser Sternekategorie und war ziemlich enttäuscht über den Zustand der Zimmer. Das Bad benötigte dringend eine Renovierung. Der Duschvorhang war schimmelig (abgesehen vom Hygienefaktor)und der Teppichboden im Zimmer fleckig. Auch die Aufzüge habe ich nur ein einziges mal genutzt. 1 war kaputt, das andere brauchte ewig. Da ich gut zu Fuß bin, bin ich die 4 Etagen über die Treppen erklommen. Ein nicht so fitter Gast, hätte aber ein Problem gehabt. Lobend zu erwähnen ist die besondere Zuvorkomenheit von Jenny im Restaurant und das tolle Frühstück sowie die angenehme Atmosphäre im Frühstücksrestaurant. Sie haben generell sehr freundliches Personal.
Average guest score
3.0
Service
4.0
Breakfast
2.0
Comfort
4.0
Rooms
2.0
Written by: Friederike
#14 Out of 413 reviews
great hotel, friendly staff, good location for either business or leisure travel
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Walter
#15 Out of 413 reviews
Average guest score
4.0
Service
3.0
Breakfast
5.0
Comfort
5.0
Rooms
3.0
Written by: Bettina
#16 Out of 413 reviews
Zimmerreinigung erfolgte erst abends.
Average guest score
4.0
Service
4.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: Antje
#17 Out of 413 reviews
Toilette innen abschreckend abgestossen
Average guest score
3.5
Service
5.0
Breakfast
2.0
Comfort
5.0
Rooms
2.0
Written by: Pascal
#18 Out of 413 reviews
Average guest score
4.5
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: RYAN
#19 Out of 413 reviews
the bed is too small for two people. Adrian who works in the Bar/Restaurant is fantastic and very personable.
Average guest score
4.5
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Thomas
#20 Out of 413 reviews
Sehr geehrte Damen und Herren, Ihre Mitarbeiterin an der Rezeption, Frau Maria Martin aus Spanien (Studentin im Austausch für 1 Jahr)war s e h r hilfsbereit. Eine tolle Referenz für Ihr Haus. Bitte geben Sie das an Frau Martin weiter. Dr. Thomas Kneitz Zimmer Nr. 422, 11.-12.6.2015 M. Münch Elektrotechnik Energiepark 1 95365 Rugendorf
Average guest score
4.5
Service
5.0
Breakfast
5.0
Comfort
3.0
Rooms
5.0
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