Hotel Details
Ettlinger Straße 23
76137 Karlsruhe
T: +49 721 3727 0
F: +49 721 3727 170 info.karlsruhe@leonardo-hotels.com
Central Reservations
reservations.karlsruhe @ leonardo-hotels.com
Guest Reviews
|| Country of origin:United States
Keith
4.3more...
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Leonardo Hotel Karlsruhe - Guests Reviews(1-20/683)

Overall review score and guest recommendation rate for this property:

Average Guests Score

4.6
Out of 683 reviews
Rooms
4.5
Breakfast
4.5
Comfort
4.5
Service
4.8
79.6%
Recommended this hotel
Out of 683 reviews
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Written by: Andre
#1 Out of 683 reviews
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: Alois
#2 Out of 683 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Keith
#3 Out of 683 reviews
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: Laszlo
#4 Out of 683 reviews
Average guest score
4.5
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
3.0
Written by: Peter
#5 Out of 683 reviews
Der Empfang am Abend des Ankommens war an der Rezeption schnell und sehr freundlich, Auch hilfsbereit. Gefrühstückt habe ich nicht. An der Rezeption am nächten Tag waren zwei Damen, das hatte die übliche Routine. Allerdings sprach die eine Dame schlecht deutsch und die Suche nach dem DB-Fahrplan war dadurch langsam, aber es ging gut und ich merke solches nur an, weil Sie mich danach fragen. Im Zimmer, ja auch im Zimmer des Kollegen fehlten die Seife, sodass wir uns diese aus der Badewanne holen mussten. Das war sicher ein Versehen, aber erfreuen ?
Average guest score
5.0
Service
5.0
Breakfast
5.0
Rooms
5.0
Written by: Gitte
#6 Out of 683 reviews
Average guest score
4.0
Service
5.0
Breakfast
3.0
Comfort
3.0
Rooms
5.0
Written by: Roland
#7 Out of 683 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Ulrich
#8 Out of 683 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Corina
#9 Out of 683 reviews
Freundlicher und kompetenter Service! Gastronomisch einwandfrei. Zimmer teilweise renovierungsbedürftig. (Fussboden Zimmer 1122 teilweise stark abgenutzt) (Regeleinheit der Klimaanlage lose Zimmer 1128 ) Kühlschrank bzw. Minibar wäre wünschenswert. Weiter so!
Average guest score
3.8
Service
5.0
Breakfast
3.0
Comfort
4.0
Rooms
3.0
Written by: Ingo
#10 Out of 683 reviews
Average guest score
4.0
Service
4.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: Andreas
#11 Out of 683 reviews
In England würde man sagen speachless. Keine weiteren Punkte zum Verbessern, großes Lob weiter so.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Gabriele
#12 Out of 683 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Martin
#13 Out of 683 reviews
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: Raluka
#14 Out of 683 reviews
Average guest score
3.8
Service
4.0
Breakfast
4.0
Comfort
3.0
Rooms
4.0
Written by: Erik
#15 Out of 683 reviews
Ich konnte eine extrem ruhige, freundliche, höfliche Mitarbeiterin an der Rezeption im Umgang mit einem Gast beobachten, der sich auf eine ziemlich aggressive Art und Weise beschwerte. Ich habe diese Mitarbeiterin wirklich sehr bewundert für ihre Gelassenheit! Wir haben sehr gute Erfahrungen mit diesem Hotel gemacht.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Thomas
#16 Out of 683 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Jan-Christoph
#17 Out of 683 reviews
Average guest score
4.8
Service
5.0
Breakfast
5.0
Comfort
4.0
Rooms
5.0
Written by: Jasmin
#18 Out of 683 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Selwyn
#19 Out of 683 reviews
for business purposes the hotel more than met my requirements
Average guest score
4.5
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Udo
#20 Out of 683 reviews
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
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