Hotel Details
Pleikartsförster Straße 101
69124 Heidelberg
T: +49 6221 788 0
F: +49 6221 788 499
Central Reservations
reservations.heidelbergkirchheim @ leonardo-hotels.com
Guest Reviews
Na 22:00 geen eten meer verkrijgbaar alleen "nootjes", Holiday inn was beter.....
Albert
2.3more...

Leonardo Hotel Heidelberg (former HI Heidelberg) - Guests Reviews(11-20/63)

Guest review satisfaction level at the Leonardo Hotel Heidelberg!

Average Guests Score

4.1
Out of 63 reviews
Rooms
4.0
Breakfast
3.9
Comfort
4.0
Service
4.6
73.0%
Recommended this hotel
Out of 63 reviews
#11 Out of 63 reviews
Average guest score
4.8
You need electricity outlets next to the beds and the beds should be queen size or higher. Slept well though
Detailed Review >>
You need electricity outlets next to the beds and the beds should be queen size or higher. Slept well though
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
5.0
Written by: Gregory
#12 Out of 63 reviews
Average guest score
4.8
It was a very pleasant stay, would have loved it even more, if there would have been things like face cream. Overall it was very satisfactory experience.
Detailed Review >>
It was a very pleasant stay, would have loved it even more, if there would have been things like face cream. Overall it was very satisfactory experience.
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
4.0
Written by: Verma
#13 Out of 63 reviews
Average guest score
2.3
When I booked it appeared I chose the standard room because the description seemed to be a full size bed. This was not the case. The room was incredibly small with no counter space in the bathroom. I would have selected the next size room if I had known this would be the level of accomodations. ...
Detailed Review >>
When I booked it appeared I chose the standard room because the description seemed to be a full size bed. This was not the case. The room was incredibly small with no counter space in the bathroom. I would have selected the next size room if I had known this would be the level of accomodations. Descriptions need to be more clear. In terms of cleanliness in my room, I was unsatisfied. I spilled something on my bed one of the first nights, which left a small spot. The spot remained for the duration of my stay which was 8 nights. If my sheets were never changed, I don't really trust the cleanliness with the rest of the room. No one even asked me how my stay was when I checked out otherwise I would have complained. I was also carrying several bags and clearly struggling with them. At no point did the front desk ask if I needed help to my car or even with a cart. The only bright spot was in the restaurant. I dined there two evenings and the wait staff was very nice and accomodating. Other than that I did not care for the hotel.
Service
3.0
Breakfast
3.0
Comfort
2.0
Rooms
1.0
Written by: Stephanie
#14 Out of 63 reviews
Average guest score
3.7
j'y suis resté deux jours et aucune des personnes du service de l'hôtel ne parlait français ou espagnole (je ne parle que ces deux langues). Une chose incroyable, l'accès à internet est payant alors que dans la plupart des hôtels c'est gratuit.
Detailed Review >>
j'y suis resté deux jours et aucune des personnes du service de l'hôtel ne parlait français ou espagnole (je ne parle que ces deux langues). Une chose incroyable, l'accès à internet est payant alors que dans la plupart des hôtels c'est gratuit.
Service
5.0
Comfort
1.0
Rooms
5.0
Written by: Jean
#15 Out of 63 reviews
Average guest score
4.3
There is a tea maker, but no tea/sugar available in the room. These should be provided.
Detailed Review >>
There is a tea maker, but no tea/sugar available in the room. These should be provided.
Service
4.0
Breakfast
5.0
Comfort
4.0
Rooms
4.0
Written by: Shameek
#16 Out of 63 reviews
Average guest score
3.5
No mini-bar. No room safe. Room service is do it yourself. Mold on bathroom tiles, bad lighting. Torn wallpaper, hole in wall. Parking in the hotel's own parking lot costs extra. Internet in 2013 costs extra. The only thing that is 4 star in your hotel is the price. Never again.
Detailed Review >>
No mini-bar. No room safe. Room service is do it yourself. Mold on bathroom tiles, bad lighting. Torn wallpaper, hole in wall. Parking in the hotel's own parking lot costs extra. Internet in 2013 costs extra. The only thing that is 4 star in your hotel is the price. Never again.
Service
5.0
Breakfast
3.0
Comfort
5.0
Rooms
1.0
Written by: Esther
#17 Out of 63 reviews
Average guest score
4.0
Detailed Review >>
Service
4.0
Breakfast
5.0
Comfort
3.0
Rooms
4.0
Written by: Danilo
#18 Out of 63 reviews
Average guest score
3.8
The employee at reception desk on second shift not helpful.
Detailed Review >>
The employee at reception desk on second shift not helpful.
Service
5.0
Breakfast
5.0
Comfort
2.0
Rooms
3.0
Written by: Michal
#19 Out of 63 reviews
Average guest score
5.0
Detailed Review >>
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Michael
#20 Out of 63 reviews
Average guest score
3.8
Detailed Review >>
Service
5.0
Breakfast
2.0
Comfort
5.0
Rooms
3.0
Written by: Michael
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Last booking at: 18/04/2014 15:05