Hotel Details

Zeppelinstraße 12
22335 Hamburg
Tel.: +49 (0)40 - 5002220
Fax: +49 (0)40 - 50022226 info.innhamburgair@ leonardo-hotels.com
Central Reservations
Tel.: +49 (0) 40 - 53 209 640
Fax: +49 (0) 40 - 53 209 600 reservations.hamburg@ leonardo-hotels.com
Guest Reviews
Gute Idee: der Shuttlebus
Kristin
5.0more...
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Leonardo Inn Hotel Hamburg Airport - Guests Reviews(141-150/249)

Guest review satisfaction level at the Leonardo Airport Hotel Hamburg!

Average Guests Score

4.5
Out of 249 reviews
Rooms
4.5
Breakfast
4.1
Comfort
4.6
Service
4.8
90.8%
Recommended this hotel
Out of 249 reviews
#141 Out of 249 reviews
Average guest score
4.3
Detailed Review >>
Service
5.0
Breakfast
3.0
Comfort
5.0
Written by: Claus
#142 Out of 249 reviews
Average guest score
4.0
We had booked for 4 persons. 2 adults and 2 children age 10 and 13. We got a room with only three beds - and had not recieved any information about only 3 persons room. When we arrived we were told, that there were only 3 ´bed rooms, and that our child aged 10 had to sleep in our bed. This was not ...
Detailed Review >>
We had booked for 4 persons. 2 adults and 2 children age 10 and 13. We got a room with only three beds - and had not recieved any information about only 3 persons room. When we arrived we were told, that there were only 3 ´bed rooms, and that our child aged 10 had to sleep in our bed. This was not acceptable, we borrowed a pillow and a duvet and aranged a bed by ourself.
Service
4.0
Comfort
4.0
Written by: Jette
#143 Out of 249 reviews
Average guest score
4.0
Detailed Review >>
Service
5.0
Breakfast
3.0
Comfort
4.0
Written by: Romain
#144 Out of 249 reviews
Average guest score
5.0
We left very early and did not eat the breakfast, but it looked very good as we walked by! Nice place, we shall return
Detailed Review >>
We left very early and did not eat the breakfast, but it looked very good as we walked by! Nice place, we shall return
Service
5.0
Comfort
5.0
Written by: Lawrence
#145 Out of 249 reviews
Average guest score
4.0
Detailed Review >>
Service
5.0
Breakfast
2.0
Comfort
5.0
Written by: Renate
#146 Out of 249 reviews
Average guest score
4.5
Detailed Review >>
Service
5.0
Comfort
4.0
Written by: Inge
#147 Out of 249 reviews
Average guest score
5.0
Detailed Review >>
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Marlis
#148 Out of 249 reviews
Average guest score
5.0
I really enjoyed my one stay at your hotel. The hotel was very comfortable and very clean and staff were excellent. When I booked I spoke with heidi and she was so helpful. I will never forget how good she was to me and how good she is at her job!
Detailed Review >>
I really enjoyed my one stay at your hotel. The hotel was very comfortable and very clean and staff were excellent. When I booked I spoke with heidi and she was so helpful. I will never forget how good she was to me and how good she is at her job!
Service
5.0
Comfort
5.0
Written by: Mary
#149 Out of 249 reviews
Average guest score
4.0
Detailed Review >>
Service
4.0
Breakfast
3.0
Comfort
5.0
Written by: Louise
#150 Out of 249 reviews
Average guest score
4.3
I was very disappoint with our stay. Your rating as a three/four star hotel is over exaggerated. Our toilet did not flush, the main sink was slow to drain, and the stopper did not function correctly. You advertise wi-fi but you system does not work unless you are in the main lobby, but I am sure ...
Detailed Review >>
I was very disappoint with our stay. Your rating as a three/four star hotel is over exaggerated. Our toilet did not flush, the main sink was slow to drain, and the stopper did not function correctly. You advertise wi-fi but you system does not work unless you are in the main lobby, but I am sure you are aware of all these problems. Soltan was the only positive affect of our stay, he was very courteous . I think you should pay us for our inconvenience of staying with you. We have stayed with Mercur before and this was our worst experience. Rodolfo Forde
Service
5.0
Breakfast
3.0
Comfort
5.0
Written by: Rodolfo
141-150 results out of 249 reviews
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