Hotel Details
Langenhorner Chaussee 183
22415 Hamburg
Tel.: +49 (0) 40 532090
Fax : +49 (0) 40 53209600 info.hamburgair@leonardo-hotels.com
Central Reservations
Tel.: +49 (0) 40 - 53 209 614 Fax: +49 (0) 40 - 53 209 600 reservations.hamburg@ leonardo-hotels.com
Guest Reviews
Can't think of anything to be changed. All was good.|| Country of origin:Choose Country
Ivan
4.5more...
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Leonardo Hotel Hamburg Airport (ex Mercure) - Guests Reviews(701-720/1390)

Overall review score and guest recommendation rate for this property:

Average Guests Score

4.6
Out of 1390 reviews
Rooms
4.6
Breakfast
4.5
Comfort
4.6
Service
4.8
90.8%
Recommended this hotel
Out of 1390 reviews
Sort reviews by language :
Written by: Dirk
#701 Out of 1390 reviews
Average guest score
5.0
Service
5.0
Comfort
5.0
Written by: Sebastian
#702 Out of 1390 reviews
The Hotel was clean but the design inside the room was a little bit old and the seals around the bath could be reworked. Otherwise i've nothing important to add, it was a pleasure trip.
Average guest score
3.7
Service
4.0
Breakfast
3.0
Comfort
4.0
Written by: Christian
#703 Out of 1390 reviews
Bei der Buchung "Sunshine Tarif" (oder so ähnlich) konnte man eine "Überraschung" mitbuchen - für einen geringen Aufpreis. An der Rezeption wusst man darüber zunächst nicht Bescheid - bis ich den Passus in meiner Reservierung vorlas. Dann rückte man spontan und fast wie vorbereitet ein Gutschein für einen Wein heraus. Aber nur einen Gutschein, obwohl für 2 Nächte gebucht wurde (und für beide Nächte die Überraschung bezahlt wurde...). Das sei in Willkommensgruß, und Willkommen sei man nur einmal. Nicht sehr überzeugend.... Durch solche Aktionen, über die niemand angeblich Bescheid weiss, stellt man sich ein Bein... Marketingtechnisch eher missglückt.
Average guest score
4.0
Service
4.0
Breakfast
5.0
Comfort
3.0
Written by: Robert
#704 Out of 1390 reviews
Wireless internet service was not usable. Service at the resturant was TERRIBLE. Price was high and service was just plain HORRIBLE. The wait staff was unresponsive. I had to go get my own bread plate. A ceasar salad took 15 minutes. Upon arrival, I sat for 5 minutes unattended, then it too another 10 minutes to get a drink. I have never had this bad of service before, anywhere.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Stefan
#705 Out of 1390 reviews
Kein kostenloses WLAN im Zimmer. Über WLAN in der Lobby kein VPN möglich. Fenster schließen nicht mehr richtig (alt).
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
4.0
Written by: Frank
#706 Out of 1390 reviews
ein angenehmer Aufenthalt!
Average guest score
3.7
Service
4.0
Breakfast
4.0
Comfort
3.0
Written by: Serggey
#707 Out of 1390 reviews
Good hotel, good staff, good service. very expensive breakfast.
Average guest score
4.0
Service
5.0
Breakfast
3.0
Comfort
4.0
Written by: Reimond
#708 Out of 1390 reviews
Average guest score
4.0
Service
4.0
Breakfast
4.0
Comfort
4.0
Written by: Sèbastien
#709 Out of 1390 reviews
Average guest score
4.7
Service
5.0
Breakfast
5.0
Comfort
4.0
Written by: Benjamin
#710 Out of 1390 reviews
Merci - Preis Leistung Top auf Grund 40% Special.
Average guest score
4.5
Service
5.0
Comfort
4.0
Written by: E.
#711 Out of 1390 reviews
free wifi should be coverd in the rooms as well
Average guest score
4.7
Service
5.0
Breakfast
4.0
Comfort
5.0
Written by: Armin
#712 Out of 1390 reviews
Average guest score
4.7
Service
5.0
Breakfast
4.0
Comfort
5.0
Written by: .
#713 Out of 1390 reviews
very good staff in the hotel.(anghenem). agreable ambiance at the bar and front desk room. interessant restaurant menu and very good meals.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Nils
#714 Out of 1390 reviews
Average guest score
4.5
Service
5.0
Comfort
4.0
Written by: Rudi
#715 Out of 1390 reviews
wenn möglich bei den reservierungen ein ja zu einem raucherzimmer danke
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Helga
#716 Out of 1390 reviews
Average guest score
5.0
Service
5.0
Comfort
5.0
Written by: Erwin
#717 Out of 1390 reviews
Average guest score
5.0
Service
5.0
Comfort
5.0
Written by: Amanda
#718 Out of 1390 reviews
Average guest score
4.0
Service
4.0
Breakfast
4.0
Comfort
4.0
Written by: Hans-Joachim
#719 Out of 1390 reviews
bemerken möchte ich, dass sich diese Bewertung , bezüglich der Übernachtung, auf das Mecure Airporthotel beieht. Ansonsten gilt sie für beide Hotels.
Average guest score
5.0
Service
5.0
Comfort
5.0
Written by: Karen
#720 Out of 1390 reviews
Average guest score
4.7
Service
5.0
Breakfast
4.0
Comfort
5.0
701-720 results out of 1390 reviews
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