Hotel Details
Langenhorner Chaussee 183
22415 Hamburg
Tel.: +49 (0) 40 532090
Fax : +49 (0) 40 53209600 info.hamburgair@leonardo-hotels.com
Central Reservations
Tel.: +49 (0) 40 - 53 209 614 Fax: +49 (0) 40 - 53 209 600 reservations.hamburg@ leonardo-hotels.com
Guest Reviews
Can't think of anything to be changed. All was good.|| Country of origin:Choose Country
Ivan
4.5more...
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Leonardo Hotel Hamburg Airport (ex Mercure) - Guests Reviews(1-20/1390)

Overall review score and guest recommendation rate for this property:

Average Guests Score

4.6
Out of 1390 reviews
Service
4.8
Breakfast
4.5
Comfort
4.6
Rooms
4.6
90.8%
Recommended this hotel
Out of 1390 reviews
Sort reviews by language :
Written by: Sabine
#1 Out of 1390 reviews
Average guest score
4.0
Service
5.0
Breakfast
3.0
Comfort
5.0
Rooms
3.0
Written by: Ivan
#2 Out of 1390 reviews
Can't think of anything to be changed. All was good.
Average guest score
4.5
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Synke
#3 Out of 1390 reviews
Ich habe vor mehr als 10 Jahren in Ihrem Haus gearbeitet und bin sehr positiv überrascht, in welch einem guten Zustand das Hotel sich befindet. Einzig der immer etwas stiefmütterlich behandelte "Wellness- und Fitnessbereich könnte noch etwas Liebe vertragen. Auch der Holzfußboden in der Eingangshalle braucht dringend eine Behandlung! Sollten Sie Unterstützung bezüglich einer Empfehlung für eine Bearbeitung des Bodens benötigen, kontaktieren Sie mich gerne! Da gibt es sehr gute, einfache und relativ kostengünstige Möglichkeiten den Boden wieder herzustellen und dann auch in der Unterhaltspflege zu erhalten. Ich fühle mich diesem Haus nach wie vor verbunden und habe mich sehr wohlgefühlt! Beste Grüße von der Ostsee Synke Eichler
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Dagmar
#4 Out of 1390 reviews
Ein Zimmer in dem das Doppelbett aus zwei Einzelbetten besteht die nicht verbunden sind, geht für uns gar nicht!Der Fernseher auf einem Ständer, der nicht mal so hoch wie das Bett ist, ist sehr ungünstig, wenn es außerdem nur einen Sessel gibt.
Average guest score
3.5
Service
5.0
Breakfast
3.0
Comfort
3.0
Rooms
3.0
Written by: Stefan
#5 Out of 1390 reviews
- Defekte Dusche im Saunabereich - verwirrendes Gang- und Treppenhaussystem mit wenig Beschilderung
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: Henrik
#6 Out of 1390 reviews
Ihre Mitarbeiter in der Rezeption sind aussergewähnlich Serviceorientiert. Da können einige andere von Ihnen Lernen :-)
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Sumiaki
#7 Out of 1390 reviews
Average guest score
4.8
Service
5.0
Breakfast
5.0
Comfort
4.0
Rooms
5.0
Written by: Kim
#8 Out of 1390 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Christoph
#9 Out of 1390 reviews
Frühstück sehr gut (große Auswahl und Qualität) Sauberkeit im Hotelzimmer (vor allem Badezimmer) nicht in Ordnung: -z.B. Badezimmer: Haare auf dem Fußboden und in der Badewanne -Staubwischen!!
Average guest score
2.5
Service
4.0
Breakfast
1.0
Comfort
4.0
Rooms
1.0
Written by: Joseph
#10 Out of 1390 reviews
Average guest score
4.3
Service
5.0
Breakfast
4.0
Rooms
4.0
Written by: Anita
#11 Out of 1390 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Ursel
#12 Out of 1390 reviews
Sehr freundliches Personal!😀 Ein kleines Frühstück und Shuttle bis 24 Uhr wäre schön.
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: Karl
#13 Out of 1390 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Edgar
#14 Out of 1390 reviews
ALLES WAR GUT.
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: Mirza
#15 Out of 1390 reviews
Cooperation with customer is fabulous, quite near to airport. Markets and other places you would found with in 300. That thing attract me so much and next time i'll again stay in this hotel. Atlast only one word which is suitable with this hotel is simply "tremendous".
Average guest score
4.5
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Claudia
#16 Out of 1390 reviews
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: Iveta
#17 Out of 1390 reviews
quiet room, comfortable bed, airport shuttle bus, market area
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Svein
#18 Out of 1390 reviews
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: Simone
#19 Out of 1390 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Beth
#20 Out of 1390 reviews
The staff were very friendly and helpful. The food at the hotel was not really to my liking as there were no vegan options.
Average guest score
5.0
Service
5.0
Comfort
5.0
Rooms
5.0
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