Hotel Details
Langenhorner Chaussee 183
22415 Hamburg
Tel.: +49 (0) 40 532090
Fax : +49 (0) 40 53209600 info.hamburgair@leonardo-hotels.com
Central Reservations
Tel.: +49 (0) 40 - 53 209 614 Fax: +49 (0) 40 - 53 209 600 reservations.hamburg@leonardo-hotels.com
Guest Reviews
Jof
4.3more...
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Leonardo Hotel Hamburg Airport (ex Mercure) - Guests Reviews(1-20/1483)

Overall review score and guest recommendation rate for this property:

Average Guests Score

4.6
Out of 1483 reviews
Service
4.8
Breakfast
4.5
Comfort
4.6
Rooms
4.6
91.3%
Recommended this hotel
Out of 1483 reviews
Sort reviews by language :
Written by: Markus
#1 Out of 1483 reviews
Average guest score
4.8
Service
5.0
Breakfast
5.0
Comfort
4.0
Rooms
5.0
Written by: Karsten
#2 Out of 1483 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Beatrix
#3 Out of 1483 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Harald
#4 Out of 1483 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Reinhard
#5 Out of 1483 reviews
Leider konnte die Badewanne nicht genutzt werden, da kein Verschlussstöpsel vorhanden war. Leider gab es in der Dusche auch viele schwarze Fugen in den Fliesen der Dusche.
Average guest score
4.3
Service
4.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Philipp
#6 Out of 1483 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Jof
#7 Out of 1483 reviews
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: Jochen
#8 Out of 1483 reviews
Die Dusche war von schlechter Qualität (Brausekopf) Kein Wasser am Ankunftstag erhalten. Personal war super freundlich.
Average guest score
4.5
Service
5.0
Breakfast
5.0
Comfort
3.0
Rooms
5.0
Written by: Beate
#9 Out of 1483 reviews
Der Shuttle -Service zum Hotel ist toll.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: James
#10 Out of 1483 reviews
Very friendly and helpful staff
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Kurt
#11 Out of 1483 reviews
Teppichböden sind für einige Menschen fraglich.
Average guest score
3.8
Service
3.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: Heinrich
#12 Out of 1483 reviews
Average guest score
4.0
Service
5.0
Breakfast
4.0
Comfort
3.0
Rooms
4.0
Written by: Saskia
#13 Out of 1483 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Florian
#14 Out of 1483 reviews
Average guest score
3.5
Service
3.0
Breakfast
4.0
Comfort
3.0
Rooms
4.0
Written by: Antje
#15 Out of 1483 reviews
Wir haben auf dem Rückflug des Shuttle-Service in Anspruch genommen. Es wurde gesagt, dass wir das Hotel für den Shuttle anrufen sollten, wenn wir unser Gepäck hätten. Leider hatte man uns nicht gesagt, wo das Shuttle hält, so dass wir erst auf der Ankunftebene waren und dann mit unseren 5 Koffern wieder durch den Flughafen auf die Abflugebene mussten.
Average guest score
4.0
Service
5.0
Breakfast
3.0
Comfort
5.0
Rooms
3.0
Written by: Katharina
#16 Out of 1483 reviews
Putzleute am morgen sehr laut, haben sich teilweise Informationen über den Flur zugerufen. Das war sehr unangenehm und ist unnötig.
Average guest score
4.5
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Anca
#17 Out of 1483 reviews
When calling the hotel, the machine answering is in German and I do not understand German, that makes it very difficult to get in touch with the reception. Also, I wrote an email when I booked the room and got not answer.
Average guest score
4.5
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Mario
#18 Out of 1483 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Manfred
#19 Out of 1483 reviews
Teppichböden in den Zimmern verschmutzt und erneuerungs bedürftig.
Average guest score
4.5
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Torsten
#20 Out of 1483 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
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Last booking at: 30/01/2015 20:37