Hotel Details
Langenhorner Chaussee 183
22415 Hamburg
Tel.: +49 (0) 40 532090
Fax : +49 (0) 40 53209600 info.hamburgair@leonardo-hotels.com
Central Reservations
Tel.: +49 (0) 40 - 53 209 614 Fax: +49 (0) 40 - 53 209 600 reservations.hamburg@ leonardo-hotels.com
Guest Reviews
We ordered transfer to airport to 5:00 we were in lobby 5:01 and taxi was gone, sadly nobody told us that we have to be before time.
Michal
5.0more...
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Leonardo Hotel Hamburg Airport (ex Mercure) - Guests Reviews(1-20/424)

Guest review satisfaction level at the Leonardo Hotel Hamburg Airport!

Average Guests Score

4.6
Out of 424 reviews
Rooms
4.6
Breakfast
4.4
Comfort
4.6
Service
4.8
93.9%
Recommended this hotel
Out of 424 reviews
Written by: Michal
#1 Out of 424 reviews
We ordered transfer to airport to 5:00 we were in lobby 5:01 and taxi was gone, sadly nobody told us that we have to be before time.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Casmir
#2 Out of 424 reviews
Having lodged in top brand hotels worldwide,i find the bathroom extra clean and world standard.At check in ,staff Stephanie spoke with an American accent and that made me very comfortable as I chatted with her.She was very pleasant and exhibited extra ordinary professionalism.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Ross
#3 Out of 424 reviews
Average guest score
4.0
Service
4.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: Kathleen
#4 Out of 424 reviews
All services were excellent. It remains am easy and comfortable place for an English speaker to stay. My only suggestion would be more flexibility oncheck-in time for international travelers.
Average guest score
4.5
Service
3.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Sakakibara
#5 Out of 424 reviews
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: Philip
#6 Out of 424 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Klaus
#7 Out of 424 reviews
Average guest score
5.0
Service
5.0
Comfort
5.0
Rooms
5.0
Written by: Jorgen
#8 Out of 424 reviews
a very fine service at the desk in the evening at the arrival, and good service all over.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Ian
#9 Out of 424 reviews
Average guest score
4.3
Service
4.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Kay
#10 Out of 424 reviews
Average guest score
4.8
Service
4.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Manuela
#11 Out of 424 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Joanne
#12 Out of 424 reviews
Average guest score
4.3
Service
5.0
Comfort
5.0
Rooms
3.0
Written by: Glynthea
#13 Out of 424 reviews
I enjoyed my stay at Leondardo very much … well situated to U Tube and airport. The staff were very friendly and helpful.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Vibeke
#14 Out of 424 reviews
Extremely serviceminded and helpfull staff. Pleasant surprised with croissants for an early breakfast!
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Dmytro
#15 Out of 424 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Szymon
#16 Out of 424 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: karim
#17 Out of 424 reviews
Great
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Denis
#18 Out of 424 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Ardi
#19 Out of 424 reviews
Average guest score
4.0
Service
4.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: Joan
#20 Out of 424 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
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Last booking at: 30/09/2014 11:37