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Hotel Details
Langenhorner Chaussee 183
22415 Hamburg
T: +49 (0)40 - 532 090
F: +49 (0)40 - 532 096 00 info.hamburgair@leonardo-hotels.com
Central Reservations
T: +49 (0)40 - 532 096 14
F: +49 (0)40 - 532 096 00 reservations.hamburg@leonardo-hotels.com
Guest Reviews
vicky
5.0more...
More Leonardo Hotels in Hamburg

Leonardo Hotel Hamburg Airport (ex Mercure) - Guests Reviews(21-40/1652)

Overall review score and guest recommendation rate for this property:

Average Guests Score

4.6
Out of 1652 reviews
Rooms
4.6
Breakfast
4.5
Comfort
4.6
Service
4.8
91.8%
Recommended this hotel
Out of 1652 reviews
Sort reviews by language :
Written by: Hugo
#21 Out of 1652 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Holger
#22 Out of 1652 reviews
Super Shuttelservice
Average guest score
3.0
Service
5.0
Breakfast
2.0
Comfort
3.0
Rooms
2.0
Written by: Sven
#23 Out of 1652 reviews
Average guest score
4.8
Service
5.0
Breakfast
5.0
Comfort
4.0
Rooms
5.0
Written by: Susanne
#24 Out of 1652 reviews
Average guest score
4.0
Service
5.0
Breakfast
3.0
Comfort
5.0
Rooms
3.0
Written by: Anders
#25 Out of 1652 reviews
Average guest score
5.0
Service
5.0
Comfort
5.0
Rooms
5.0
Written by: Yi
#26 Out of 1652 reviews
The Wifi speed in thr room is slow, could still be improved. The opening hours of the hotel restaurant and sauna could be longer and later than 10pm.
Average guest score
4.5
Service
5.0
Breakfast
3.0
Comfort
5.0
Rooms
5.0
Written by: Susanne
#27 Out of 1652 reviews
Der größte Teil des Personales war sehr zuvorkommend und hilfsbereit. Der Check-In wurde durch eine Auszubildende erledigt, die sehr bemüht war. Leider konnten spezielle Fragen nur durch die Weisungsberechtigte beantwortet werden,was selbstverständlich ist in der Ausbildung. Problematisch ist nur, wenn die Weisungsberechtigte nach jeder Antwort wieder in Ihrem Büro verschwindet, um zur Beantwortung der nächsten Frage wieder erscheinen muss.Ich hätte mir gewünscht, Sie bleibt im Hintergrund stehen. Das hätte viel Zeit gespart. Es ist mir auch das erste Mal passiert, dass die nicht entstandene Steuerschuld (geschäftlich unterwegs) trotzdem vom Gast gezahlt werden muss.
Average guest score
2.8
Service
3.0
Breakfast
3.0
Comfort
2.0
Rooms
3.0
Written by: Edgar
#28 Out of 1652 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Kai
#29 Out of 1652 reviews
Genial, einfach schön!!!
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Marco
#30 Out of 1652 reviews
Frühstück war zwar im Reisepreis enthalten rechtfertigt aber keine 15 Euro die andere mitreisende bezahlen mussten! in anderen Leonardo Hotels gab es für den gleichen Preis eine viel größere Auswahl!
Average guest score
4.8
Service
5.0
Breakfast
5.0
Comfort
4.0
Rooms
5.0
Written by: Elizabeth
#31 Out of 1652 reviews
We were impressed with the quality of Leonardo, as we had never stayed at one, nor heard of this hotel chain. We want to thank Katy, again, for helping us during our stay. She went out of her way to ensure we had a quality room. Her smile and positive attitude are contagious. Katy is a STAR Leonardo Hotel employee. We nominate her for employee of the year!
Average guest score
5.0
Service
5.0
Comfort
5.0
Rooms
5.0
Written by: Beata
#32 Out of 1652 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Burkhard
#33 Out of 1652 reviews
Super freundlicher Service incl. Shuttle-Bus
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Alissar
#34 Out of 1652 reviews
Good service, Well english speaking, good place in rooms, only missed a pool and some entertaintment rooms, and i'm sure leonardo Can make these possible ;-) Totally, very pleased, thank you Leonardo, It's deffently NOT my last time.
Average guest score
5.0
Service
5.0
Comfort
5.0
Rooms
5.0
Written by: Ian
#35 Out of 1652 reviews
Average guest score
4.5
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Helmar
#36 Out of 1652 reviews
Average guest score
4.8
Service
5.0
Breakfast
5.0
Comfort
4.0
Rooms
5.0
Written by: Felicitas
#37 Out of 1652 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Elizabeth
#38 Out of 1652 reviews
Could of had a few more sugar pakets in the complemetary coffee/tea in room. Too tired to ask for more, though I'm sure they would have been happy to accomodate.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Volker
#39 Out of 1652 reviews
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: Martyn
#40 Out of 1652 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
21-40 results out of 1652 reviews
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