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Hotel Details
Langenhorner Chaussee 183
22415 Hamburg
Tel.: +49 (0) 40 532090
Fax : +49 (0) 40 53209600 info.hamburgair@leonardo-hotels.com
Central Reservations
Tel.: +49 (0) 40 - 53 209 614 Fax: +49 (0) 40 - 53 209 600 reservations.hamburg@leonardo-hotels.com
Guest Reviews
Singapore
Simon
4.3more...
More Leonardo Hotels in Hamburg

Leonardo Hotel Hamburg Airport (ex Mercure) - Guests Reviews(1-20/1643)

Overall review score and guest recommendation rate for this property:

Average Guests Score

4.6
Out of 1643 reviews
Service
4.8
Breakfast
4.5
Comfort
4.6
Rooms
4.6
91.8%
Recommended this hotel
Out of 1643 reviews
Sort reviews by language :
Written by: Uwe
#1 Out of 1643 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Sanjeka
#2 Out of 1643 reviews
Average guest score
5.0
Service
5.0
Comfort
5.0
Rooms
5.0
Written by: Waltraut
#3 Out of 1643 reviews
Average guest score
1.5
Service
1.0
Breakfast
2.0
Comfort
1.0
Rooms
2.0
Written by: Isabell
#4 Out of 1643 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Simon
#5 Out of 1643 reviews
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: Juergen
#6 Out of 1643 reviews
toller Shuttle-Service zum Airport sehr gutes frühes Mini-Frühstück an der Rezeption
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Rudolph
#7 Out of 1643 reviews
You seem really geared to giving travelers a good experience. Proximity to airport great. Wake up call happened timely as requested as did the airport taxi requested for early AM. Final touch was coffee & croissants in the lobby. I will definitely keep you in mind for future European stays! R.H.Funke
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Peter
#8 Out of 1643 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Tomas
#9 Out of 1643 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Adrian
#10 Out of 1643 reviews
There was no iron in the room - although I did not make a specific complaint to staff, I would have used it had one been provided The fridge was noisy I would have liked there to be a non-news UK tv channel available
Average guest score
4.0
Service
5.0
Breakfast
3.0
Comfort
5.0
Rooms
3.0
Written by: Gerhard
#11 Out of 1643 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Hugo
#12 Out of 1643 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Holger
#13 Out of 1643 reviews
Super Shuttelservice
Average guest score
3.0
Service
5.0
Breakfast
2.0
Comfort
3.0
Rooms
2.0
Written by: Sven
#14 Out of 1643 reviews
Average guest score
4.8
Service
5.0
Breakfast
5.0
Comfort
4.0
Rooms
5.0
Written by: Susanne
#15 Out of 1643 reviews
Average guest score
4.0
Service
5.0
Breakfast
3.0
Comfort
5.0
Rooms
3.0
Written by: Anders
#16 Out of 1643 reviews
Average guest score
5.0
Service
5.0
Comfort
5.0
Rooms
5.0
Written by: Yi
#17 Out of 1643 reviews
The Wifi speed in thr room is slow, could still be improved. The opening hours of the hotel restaurant and sauna could be longer and later than 10pm.
Average guest score
4.5
Service
5.0
Breakfast
3.0
Comfort
5.0
Rooms
5.0
Written by: Susanne
#18 Out of 1643 reviews
Der größte Teil des Personales war sehr zuvorkommend und hilfsbereit. Der Check-In wurde durch eine Auszubildende erledigt, die sehr bemüht war. Leider konnten spezielle Fragen nur durch die Weisungsberechtigte beantwortet werden,was selbstverständlich ist in der Ausbildung. Problematisch ist nur, wenn die Weisungsberechtigte nach jeder Antwort wieder in Ihrem Büro verschwindet, um zur Beantwortung der nächsten Frage wieder erscheinen muss.Ich hätte mir gewünscht, Sie bleibt im Hintergrund stehen. Das hätte viel Zeit gespart. Es ist mir auch das erste Mal passiert, dass die nicht entstandene Steuerschuld (geschäftlich unterwegs) trotzdem vom Gast gezahlt werden muss.
Average guest score
2.8
Service
3.0
Breakfast
3.0
Comfort
2.0
Rooms
3.0
Written by: Edgar
#19 Out of 1643 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Kai
#20 Out of 1643 reviews
Genial, einfach schön!!!
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
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