Hotel Details
Mailänder Straße 1
60598 Frankfurt / Main
T: +49 69 6802 0
F: +49 69 6802 333 info.royalfrm@leonardo-hotels.com
Central Reservations
T: +49 (0) 69 6802 666
F: +49 (0) 69 6802 888 res.royalfrm@leonardo-hotels.com
Guest Reviews
We really enjoyed our stay, staff were pleasant & helpful. The hotel seemed to be extremely well managed. My only criticism was that the bed in..
Rosie
4.0more...

Leonardo Royal Hotel Frankfurt - Guests Reviews(1-20/212)

Overall review score and guest recommendation rate for this property:

Average Guests Score

4.5
Out of 212 reviews
Rooms
4.4
Breakfast
4.4
Comfort
4.5
Service
4.8
72.2%
Recommended this hotel
Out of 212 reviews
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Written by: Natalie
#1 Out of 212 reviews
Average guest score
3.3
Service
3.0
Breakfast
3.0
Comfort
4.0
Rooms
3.0
Written by: Jan
#2 Out of 212 reviews
Nach schwerwiegenden Unannehmlichkeiten im Leonardo City Frankfurt haben wir einen Gutschein erhalten, um uns nochmals ein Leonardo Hotel anzusehen. Das Leonardo Royal Frankfurt Hotel hat uns nun viel besser gefallen: Freundlichkeit an der Rezeption und beim Frühstück, Ausstattung Zimmer und Größe, Frühstück war toll. Auf den Wunsch 2 Zimmer gleiche Etage wurde eingegangen, nur nicht obere Etage, aber sonst waren wir zufrieden. Wirklich kein Vergleich zum Leonardo City, das sind unterschiedliche Welten in der gleichen Stadt.
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: francesco
#3 Out of 212 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Susann
#4 Out of 212 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Sandra
#5 Out of 212 reviews
Average guest score
4.8
Service
5.0
Breakfast
5.0
Comfort
4.0
Rooms
5.0
Written by: Caroline
#6 Out of 212 reviews
Average guest score
4.0
Service
5.0
Breakfast
4.0
Comfort
3.0
Rooms
4.0
Written by: Hans
#7 Out of 212 reviews
Average guest score
4.5
Service
4.0
Breakfast
5.0
Comfort
4.0
Rooms
5.0
Written by: Rosie
#8 Out of 212 reviews
We really enjoyed our stay, staff were pleasant & helpful. The hotel seemed to be extremely well managed. My only criticism was that the bed in our room was rather too hard and lumpy,it would have benefited from a new mattress or a mattress topper! However I requested an extra duvet and used that as additional padding on the bed. More tea bags and milk would have been welcome too. Hope these comments are useful.
Average guest score
4.0
Service
5.0
Breakfast
3.0
Comfort
5.0
Rooms
3.0
Written by: Corinna
#9 Out of 212 reviews
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: Dietger
#10 Out of 212 reviews
Average guest score
4.8
Service
5.0
Breakfast
5.0
Comfort
4.0
Rooms
5.0
Written by: Stefan
#11 Out of 212 reviews
Average guest score
4.0
Service
5.0
Breakfast
3.0
Comfort
5.0
Rooms
3.0
Written by: Thomas
#12 Out of 212 reviews
Average guest score
4.0
Service
4.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: Ulrich
#13 Out of 212 reviews
* Schlüsselkarten haben nicht funktioniert (2 Versuche), ein Mitarbeiter mußte mir jedes Mal die Tür öffnen, * Ausgleich durch sehr nette Mitarbeiter am Empfang (speziell Frau Karlovka? o.ä.) * WLAN nach Auskunft der MA kostenlos, aber beim Einwählen gab es nur Bezahloptionen
Average guest score
4.3
Service
3.0
Breakfast
5.0
Comfort
4.0
Rooms
5.0
Written by: J
#14 Out of 212 reviews
Average guest score
4.0
Service
5.0
Breakfast
3.0
Comfort
5.0
Rooms
3.0
Written by: Jan-Oliver
#15 Out of 212 reviews
Average guest score
3.8
Service
4.0
Breakfast
5.0
Comfort
1.0
Rooms
5.0
Written by: Matthias
#16 Out of 212 reviews
Average guest score
4.8
Service
5.0
Breakfast
5.0
Comfort
4.0
Rooms
5.0
Written by: Günter
#17 Out of 212 reviews
Ich kann nur sagen das ich und meine Frau mich bei ihnen sehr wohl gewühlt haben. Anbei Wasser war am Abend kalt es war ein Anruf und uns wurde sofort geholfen ....Sehr gut immer wieder würde ich ein Zimmer bei ihnen buchen ...
Average guest score
4.3
Service
4.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Marc
#18 Out of 212 reviews
Average guest score
4.5
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Tanja
#19 Out of 212 reviews
Average guest score
4.0
Service
5.0
Breakfast
3.0
Comfort
5.0
Rooms
3.0
Written by: Joachim
#20 Out of 212 reviews
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
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Last booking at: 18/12/2014 23:12