Hotel Details
Mailänder Straße 1
60598 Frankfurt / Main
T: +49 69 6802 0
F: +49 69 6802 333 info.royalfrm@leonardo-hotels.com
Central Reservations
T: +49 (0) 69 6802 666
F: +49 (0) 69 6802 888 res.royalfrm@leonardo-hotels.com
Guest Reviews
My only concern is that I have booked to come back again in two weeks but did not receive an email confirmation so I booked again. Reservations..
Sheena
3.8more...

Leonardo Royal Hotel Frankfurt (ex. Holiday Inn) - Guests Reviews(1-10/13)

Guest review satisfaction level at the Leonardo Royal Hotel Frankfurt!


Average Guests Score

4.5
Out of 13 reviews
Rooms
4.5
Breakfast
4.3
Comfort
4.6
Service
4.7
100.0%
Recommended this hotel
Out of 13 reviews
#1 Out of 13 reviews
Average guest score
5.0
Detailed Review >>
Service
5.0
Comfort
5.0
Rooms
5.0
Written by: Jasem
#2 Out of 13 reviews
Average guest score
4.5
Detailed Review >>
Service
5.0
Breakfast
3.0
Comfort
5.0
Rooms
5.0
Written by: Yaqoub
#3 Out of 13 reviews
Average guest score
5.0
Detailed Review >>
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Mir
#4 Out of 13 reviews
Average guest score
3.8
My only concern is that I have booked to come back again in two weeks but did not receive an email confirmation so I booked again. Reservations sorted this out and cancelled the other booking. How do I check that my reservation has gone through. The hotel can only check reservations for that ...
Detailed Review >>
My only concern is that I have booked to come back again in two weeks but did not receive an email confirmation so I booked again. Reservations sorted this out and cancelled the other booking. How do I check that my reservation has gone through. The hotel can only check reservations for that particular day.
Service
3.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: Sheena
#5 Out of 13 reviews
Average guest score
5.0
Detailed Review >>
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Frank
#6 Out of 13 reviews
Average guest score
5.0
We had a very pleasant stay at the hotel. As an American, my only complaint was the air conditioning. Though it was a little cool, it was rainy and very humid. But there was no air conditioning. I have to admit that I chose the Leonardo over a different hotel because it advertised air conditioning. ...
Detailed Review >>
We had a very pleasant stay at the hotel. As an American, my only complaint was the air conditioning. Though it was a little cool, it was rainy and very humid. But there was no air conditioning. I have to admit that I chose the Leonardo over a different hotel because it advertised air conditioning. Which we didn't get because it was turned off. I think that on your website you might want to add, that air conditioning is at the hotel's discretion. Guests here in America are usually trusted to make up their own minds. I am planning on returning in August and hope to have a better experience in that regard.
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: estelle
#7 Out of 13 reviews
Average guest score
5.0
Detailed Review >>
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Jamil
#8 Out of 13 reviews
Average guest score
4.0
Detailed Review >>
Service
4.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: Fabio
#9 Out of 13 reviews
Average guest score
4.0
I am a Intercontinental Hotels member and booked this stay while it was with the Holiday Inn. I was informed of the change in management, but decided to keep my booking and take a chance. I was pleasantly surprised at the hotel and the rooms. Reasonably spacious and clean. Location is not good as ...
Detailed Review >>
I am a Intercontinental Hotels member and booked this stay while it was with the Holiday Inn. I was informed of the change in management, but decided to keep my booking and take a chance. I was pleasantly surprised at the hotel and the rooms. Reasonably spacious and clean. Location is not good as it is far from the nearest restaurant or shop. The air conditioning was not effective in room 1206 but i did not complain. You need to have free wifi in all your hotel rooms as this is essential. I liked the large room safe to accomodate a laptop along with other valuables. Good room lighting too. Keep it up. I look forward to staying again in one of your hotels.
Service
4.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: Anthony
#10 Out of 13 reviews
Average guest score
3.3
Detailed Review >>
Service
5.0
Breakfast
2.0
Comfort
4.0
Rooms
2.0
Written by: Davide
1-10 results out of 13 reviews
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Last booking at: 14/09/2014 22:02