Hotel Details
Waldecker Str. 11-15
51065 Cologne
Tel.: +49 (0) 221 - 67090
Fax: +49 (0) 221 - 6709321 info.koeln@leonardo-hotels.com
Central Reservations
T: +49 (0) 2203 561 131
F: +49 (0) 2203 561 228 reservations.koeln@leonardo-hotels.com
Guest Reviews
|| Country of origin:
Katrin
5.0more...
More Leonardo Hotels in Cologne

Leonardo Hotel Köln - Guests Reviews(1201-1220/2007)

Overall review score and guest recommendation rate for this property:

Average Guests Score

4.5
Out of 2007 reviews
Service
4.8
Breakfast
4.3
Comfort
4.5
Rooms
4.3
85.7%
Recommended this hotel
Out of 2007 reviews
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Written by: Telma
#1201 Out of 2007 reviews
It was not explicit that the breakfast when booked apart of the reservation would have an increase of the value from 10eur to 15!
Average guest score
4.3
Service
5.0
Breakfast
5.0
Comfort
3.0
Written by: Dennis
#1202 Out of 2007 reviews
er is een andere prijs berekend €15 pp voor ontbijt dan in de reservering vermeld stond dit is niet erg netjes. er stond in de reservering 10 euro pp voor ontbijt. gibt es einen weiteren Preis auf der Reservierung berechnet. es gibt 15 € für das Frühstück berechnet. bei der Reservierung wurde 10 € für Frühstück erwähnt. das ist nicht sehr ordentlich.
Average guest score
4.0
Service
4.0
Breakfast
4.0
Comfort
4.0
Written by: Florian
#1203 Out of 2007 reviews
Prix interessant pour un hôtel 4 étoiles
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Tanja
#1204 Out of 2007 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Rolf
#1205 Out of 2007 reviews
Entäuschend war der Zustand des Hallenbades, besonders die Sauberkeit des Schwimmbeckens
Average guest score
4.7
Service
5.0
Breakfast
4.0
Comfort
5.0
Written by: Manfred
#1206 Out of 2007 reviews
Average guest score
5.0
Service
5.0
Comfort
5.0
Written by: chris
#1207 Out of 2007 reviews
Average guest score
4.0
Service
4.0
Breakfast
5.0
Comfort
3.0
Written by: Florentin
#1208 Out of 2007 reviews
I did not need the help of your employees so i can not say something about them. My only problem was the heating system. During the stay first 2 nights the only air who came from the ventilation system was cold. Even after 15 minutes of functioning. So at a moment i give because it was colder. But sunday after 5 minutes the air was so warm and nice. Maybe was my mistake in those 2 nights but this was the only problem regarding my stay.
Average guest score
5.0
Service
5.0
Comfort
5.0
Written by: Antje
#1209 Out of 2007 reviews
Average guest score
4.7
Service
5.0
Breakfast
4.0
Comfort
5.0
Written by: Susanne
#1210 Out of 2007 reviews
Das Badezimmer hat für mich keine 4**** verdient. Das Wasser in der Badewanne lief nur schwer ab. Leider fehlte auf unserem Zimmer eine Flasche Wasser, welche bei meinen Freundinnen vorhanden war. Also, keine Getränke und auch keine Minibar :-( Freundlichkeit des Personals beim Frühstück hätte besser sein können - an der Rezeption hingegen, sehr nettes und zuvorkommendes Personal :-)
Average guest score
4.0
Service
5.0
Breakfast
3.0
Comfort
4.0
Written by: Joachim
#1211 Out of 2007 reviews
Average guest score
4.5
Service
5.0
Comfort
4.0
Written by: Thorsten
#1212 Out of 2007 reviews
Weiteres Feedback: Beim Eintreffen im Frühstücksraum am Donnerstag morgen waren alle Tische benutzt, aber nicht abgeräumt. Die Kellnerin hat unser Eintreffen auch nicht wirklich ermuntert uns ein sauberes Gedeck zu bringen - wir haben dies dann selbst organisiert. Am Freitag morgen (nach der Altweiberfasnacht) haben um 9:00 Uhr Handwerker im vierten Stock angefangen zu bohren - damit war für uns die Nacht um - kein gute Organisation!
Average guest score
4.7
Service
5.0
Breakfast
4.0
Comfort
5.0
Written by: Anja
#1213 Out of 2007 reviews
Das Hotel macht auf den ersten Blick einen guten Eindruck, aber ein extrem fleckiger Teppich im Zimmer und ein 1. nicht sauberes und 2. renovierungsbedürftiges Bad haben uns davon überzeugt, beim nächsten Mal ein anderes Hotel zu buchen. Das Personal war professionell, keine Bemängelung!
Average guest score
5.0
Service
5.0
Comfort
5.0
Written by: S.
#1214 Out of 2007 reviews
Insgesamt waren wir sehr zufrieden und werden das nächste Mal wieder dieses Hotel buchen. Negativ war, dass mein Wunsch auf benachbarte, bzw. gegenüberliegende Zimmer (trotz Nachfrage) nicht erfüllt wurde. Außerdem war nur auf 1 (von 2) Zimmer 1 Flasche Mineralwasser (zur Begrüßung) vorhanden ;-(.
Average guest score
5.0
Service
5.0
Comfort
5.0
Written by: Brett
#1215 Out of 2007 reviews
There should be a Maybe answer to the recommendation section. We were very disappointed weigh the hotel refurbishment that was going on, we had travelled a long way and was woken up by loud drilling on the only day we were able to rest, very disappointing. Also we had the do not disturb sign on the door, which the cleaner refused to notice and entered the room not once but twice and 2 days in a row, which is completely unacceptable. This is such a shame as we thought the hotel was excellent, please could you come back to me with your comments, is it the hotels policy to let the cleaners into the rooms even of the do not disturb sign is on the door? The Staff how ever were excellent on check in and check out Regards Brett Lomas
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Silke
#1216 Out of 2007 reviews
Obwohl wir nur eine Übernachtung gebucht hatten, waren wir rundum zufrieden.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Stephan
#1217 Out of 2007 reviews
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
4.0
Written by: Petra
#1218 Out of 2007 reviews
Average guest score
5.0
Service
5.0
Comfort
5.0
Written by: Justin
#1219 Out of 2007 reviews
Average guest score
4.7
Service
5.0
Breakfast
4.0
Comfort
5.0
Written by: Tom
#1220 Out of 2007 reviews
Average guest score
3.7
Service
5.0
Breakfast
3.0
Comfort
3.0
1201-1220 results out of 2007 reviews
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Last booking at: 24/10/2014 21:23