Hotel Details
Waldecker Str. 11-15
51065 Cologne
Tel.: +49 (0) 221 - 67090
Fax: +49 (0) 221 - 6709321 info.koeln@leonardo-hotels.com
Central Reservations
T: +49 (0) 2203 561 131
F: +49 (0) 2203 561 228 reservations.koeln@leonardo-hotels.com
Guest Reviews
You need to do something about your internet service. Offering 256 Kbps for 4 euro per hour is something from the previous century and the..
Johan
5.0more...
More Leonardo Hotels in Cologne

Leonardo Hotel Köln - Guests Reviews(1-20/657)

Guest review satisfaction level at the Leonardo Hotel Köln!

Average Guests Score

4.5
Out of 657 reviews
Rooms
4.3
Breakfast
4.3
Comfort
4.5
Service
4.8
88.4%
Recommended this hotel
Out of 657 reviews
Written by: James
#1 Out of 657 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Johan
#2 Out of 657 reviews
You need to do something about your internet service. Offering 256 Kbps for 4 euro per hour is something from the previous century and the alternative of 7 euro per hour for high speed is a rip off.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: ELIE
#3 Out of 657 reviews
The hotel was fine. I was very disappointed you had no free Wi-Fi. Your girl at the desk were very unhepfull in finding me a solution for this issue.
Average guest score
4.5
Service
5.0
Breakfast
5.0
Comfort
3.0
Rooms
5.0
Written by: Alvaro
#4 Out of 657 reviews
Average guest score
3.5
Service
4.0
Breakfast
3.0
Comfort
4.0
Rooms
3.0
Written by: Franz
#5 Out of 657 reviews
Average guest score
4.5
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Laurence
#6 Out of 657 reviews
Thank you Patrick for your service.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Michal
#7 Out of 657 reviews
Everything was excellent apart from showers in the swimming pool. There are only two options available hot water or cold water:) No way to adjust the temperature of the water as the tab is broken.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Roque
#8 Out of 657 reviews
The hotel met and exceeded my expectations. We (our family group) are seriously considering to re-plan our trip schedule, looking for a excuse to get back to Cologne and the Leonardo Hotel! I will recommend the hotel and i will be looking forward to stay again in one of the Leonardo Hotels... Thank you
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Stephen
#9 Out of 657 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Johan
#10 Out of 657 reviews
no breakfast included, drinks expensive
Average guest score
3.8
Service
3.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: Małgorzata
#11 Out of 657 reviews
Average guest score
3.3
Service
3.0
Breakfast
3.0
Comfort
4.0
Rooms
3.0
Written by: Simon
#12 Out of 657 reviews
Average guest score
4.5
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: R.
#13 Out of 657 reviews
Average guest score
4.8
Service
5.0
Breakfast
5.0
Comfort
4.0
Rooms
5.0
Written by: NORMAN
#14 Out of 657 reviews
Only problem was with the internet service, and I needed to go to the front desk every time I wanted to connect. This was supposed to be fixed after the first day but it was problematic for the duration of my stay. I would much prefer having the cost of the internet as part of the room rate, and not have to go through a process of buying internet time. That was annoying. At least the staff was friendly, helpful, and patient.
Average guest score
4.5
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: GEZA
#15 Out of 657 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: bart
#16 Out of 657 reviews
Very friendly, helpfully and willing staff., good job !
Average guest score
4.5
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Oleg
#17 Out of 657 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Saffu
#18 Out of 657 reviews
Average guest score
3.8
Service
3.0
Breakfast
3.0
Comfort
4.0
Rooms
5.0
Written by: Fernando
#19 Out of 657 reviews
Average guest score
3.5
Service
5.0
Breakfast
3.0
Comfort
3.0
Rooms
3.0
Written by: Itay
#20 Out of 657 reviews
Average guest score
3.7
Service
3.0
Comfort
3.0
Rooms
5.0
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