Hotel Details
Waldstraße 255
51147 Köln
T: +49 2203 561 0
F: +49 2203 561 9 info.koelnbonnairport@ leonardo-hotels.com
Central Reservations
T: +49 (0) 2203 561 131
F: +49 (0) 2203 561 228 reservations.koeln@leonardo-hotels.com
Guest Reviews
I phoned the hotel to make sure the rooms were together as we were travelling as a family and was told we would be on the same floor. We were on..
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4.5more...
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Leonardo Hotel Köln Bonn Airport - Guests Reviews(1-20/815)

Overall review score and guest recommendation rate for this property:

Average Guests Score

4.6
Out of 815 reviews
Rooms
4.5
Breakfast
4.4
Comfort
4.5
Service
4.8
82.2%
Recommended this hotel
Out of 815 reviews
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Written by: .
#1 Out of 815 reviews
I phoned the hotel to make sure the rooms were together as we were travelling as a family and was told we would be on the same floor. We were on floor 3 and 5 so the kids had to sleep in a single room as there were no rooms available. Thats why I made the point of phoning to speek to a person on reception.
Average guest score
4.5
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Wouter
#2 Out of 815 reviews
All good except for the shower (no constant temperature; from hot to cold).
Average guest score
4.0
Service
4.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: Nikki
#3 Out of 815 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Andreas
#4 Out of 815 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Christiane
#5 Out of 815 reviews
Die Qualität der Speisen im Restaurant war hervorragend und rechtfertigte damit den doch relativ hohen Preis.
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: Tobias
#6 Out of 815 reviews
WLAN dringend nötig
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: Walter
#7 Out of 815 reviews
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: Guenther
#8 Out of 815 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Silke
#9 Out of 815 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Heather
#10 Out of 815 reviews
The reception staff did not give any information about the hotel or facilities and we had to ask what time breakfast was served and where, this is standard practice in most hotels. We used the shuttle bus which was extemetly efficient and the staff were very friendly and helpful. The location would be our main reason for a return to this hotel not the reception staff although the restaurant food and staff were very good.
Average guest score
3.3
Service
4.0
Breakfast
4.0
Comfort
1.0
Rooms
4.0
Written by: Lis
#11 Out of 815 reviews
Im Zimmer gab es keine Minibar! Im Frühstücksraum haben wir 20 Minuten gewartet, keiner wollte uns weiterhelfen oder einen Tisch vermitteln! Wir waren außerhalb frühstücken! Beim Auschecken wurden wir nicht nach unserer Zufriedenheit gefragt etc. Parking war umsonst, PLUSPUNKTE & Zimmer war sehr groß & ruhig trotz Flughafen-Lage!
Average guest score
4.0
Service
5.0
Breakfast
4.0
Comfort
3.0
Rooms
4.0
Written by: Dr
#12 Out of 815 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Simone
#13 Out of 815 reviews
Wir sind sehr zufrieden besonderes den Shuttle Service und die Sauberkeit, außerdem man kann zu Fuß ohne Gefahr den Flughafen erreichen. Gerne wieder
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Rolf
#14 Out of 815 reviews
Ich kam verspätet gegen 22:15 Uhr an. Die Küche war zu. Der Kellner bot mir trotzdem in freundlicher Weise eine einfache warme Speise an.
Average guest score
4.7
Service
4.0
Breakfast
5.0
Rooms
5.0
Written by: Simone
#15 Out of 815 reviews
Fruestuecksbuffet verbessern: es fehlen jegliche Sorte von Joghurt und Croissants. WiFi funktionierte leider gar nicht.
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: Horst
#16 Out of 815 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: F.K.
#17 Out of 815 reviews
Ontbijt: veel gasten om 09.30 uur; personeel kon het niet aan. Lang wachten op brood, broodjes, beleg, borden etc... Later was alles prima. Wellicht teveel gasten ineens; tafels te weinig; andere gast bij ons aan tafel (op zich geen probleem)
Average guest score
4.8
Service
5.0
Breakfast
5.0
Comfort
4.0
Rooms
5.0
Written by: Sandy
#18 Out of 815 reviews
Die Sauberkeit in Zimmer 501 war leider nur befriedigend, aber da wir nur eine Nacht blieben, haben wir nichts gesagt. Das Frühstück am Sonntag morgen war leider sehr enttäuschend.Selbst in der unteren Preisklasse kann man da mehr erwarten. Bsp.: - zusätzliches Besteck gab es nur auf Nachfrage, - zu unserer Frühstückszeit gegen 8.00 Uhr, sah das Buffet bereits sehr "abgefrühstückt" aus. Die kompletten Warmangebote (Würstchen, Ei, Rührei usw. ) waren bereits aus. Auf Nachfrage wurden diese "sehr liebevoll" wieder aufgeschüttet! - in unserer Kaffeesahne befanden sich Brötchenkrümmel vom Vorgänger, die auf Anmerkung aber schnell gewechselt wurde, usw. Alles in Allem war es für eine Nacht ok. Empfehlen kann ich ihr Haus leider nicht, da das Frühstück leider nur für "Punktabzug" sorgte. Ich möchte hierbei allerdings anmerken, dass ihr Servicepersonal daran vermutlich weniger Schuld trägt, diese waren stets bemüht und auch freundlich. Ich denke, der Org. Ablauf ist hier noch ausbaufähig. MFG
Average guest score
3.3
Service
5.0
Breakfast
2.0
Comfort
4.0
Rooms
2.0
Written by: Monika
#19 Out of 815 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: micha
#20 Out of 815 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
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Last booking at: 20/12/2014 11:40