Hotel Details
Otto-Braun-Strasse 90
D-10249 Berlin
T: +49 (0)30 - 755 430 0
F: +49 (0)30 - 755 430 810 info.royalberlin@leonardo-hotels.com
Central Reservations
Tel: +49 (0)30 688 322 422
Fax: +49 (0)30 688 322 444 reservations.berlin@ leonardo-hotels.com
Guest Reviews
The hotel was excellent and I would certainly recommend it to family and friends.
Joan
5.0more...
More Leonardo Hotels in Berlin

Leonardo Royal Hotel Berlin Alexanderplatz - Guests Reviews(11-20/1144)

Guest review satisfaction level at the Leonardo Royal Hotel Berlin!

Average Guests Score

4.7
Out of 1144 reviews
Rooms
4.7
Breakfast
4.6
Comfort
4.6
Service
4.8
96.2%
Recommended this hotel
Out of 1144 reviews
#11 Out of 1144 reviews
Average guest score
4.3
Thank you very much for the good service. It was really nice to get the room early, as it was freezing outside!
Detailed Review >>
Thank you very much for the good service. It was really nice to get the room early, as it was freezing outside!
Service
5.0
Breakfast
3.0
Comfort
5.0
Rooms
4.0
Written by: Matti
#12 Out of 1144 reviews
Average guest score
4.8
Alovely hotel with friendly, helpful staff. Well situated for exploring Berlin with excellent public transport. Would certainly stay there again.
Detailed Review >>
Alovely hotel with friendly, helpful staff. Well situated for exploring Berlin with excellent public transport. Would certainly stay there again.
Service
5.0
Breakfast
5.0
Comfort
4.0
Rooms
5.0
Written by: Isobel
#13 Out of 1144 reviews
Average guest score
5.0
One of the best Hotel in Europe. Thank you for all. Thanks to Genevieve for her kindness
Detailed Review >>
One of the best Hotel in Europe. Thank you for all. Thanks to Genevieve for her kindness
Service
5.0
Comfort
5.0
Rooms
5.0
Written by: Marco
#14 Out of 1144 reviews
Average guest score
5.0
Das Personal war super freundlich und hat uns sehr geholfen !!!!!jederzeit wieder !!!!!
Detailed Review >>
Das Personal war super freundlich und hat uns sehr geholfen !!!!!jederzeit wieder !!!!!
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Mandy
#15 Out of 1144 reviews
Average guest score
4.7
We come from the Netherlands, couldn't see that as an option in the origin list. We had a very pleasant stay. All the staff were friendly, aside from one young bar man who paid us no attention whatsoever. The others were all very friendly and polite, I assume he was just having a bad day. We ...
Detailed Review >>
We come from the Netherlands, couldn't see that as an option in the origin list. We had a very pleasant stay. All the staff were friendly, aside from one young bar man who paid us no attention whatsoever. The others were all very friendly and polite, I assume he was just having a bad day. We will return if we come back to Berlin.
Service
5.0
Comfort
5.0
Rooms
4.0
Written by: Charlotte
#16 Out of 1144 reviews
Average guest score
5.0
We enjoyed our stay very much, I would like to note that there is an issue with the WiFi in the hotel and this should be addressed. The only other suggestion for improvement I have is for an additional concierge. one is not enough, she was excellent, but very busy! and this hotel required two ...
Detailed Review >>
We enjoyed our stay very much, I would like to note that there is an issue with the WiFi in the hotel and this should be addressed. The only other suggestion for improvement I have is for an additional concierge. one is not enough, she was excellent, but very busy! and this hotel required two concierges to be at the desk at the same time. Thank you for the pleasant stay :)
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Leanne
#17 Out of 1144 reviews
Average guest score
4.7
Hat uns sehr gut gefallen . (ev. bessere, festere Kissen)
Detailed Review >>
Hat uns sehr gut gefallen . (ev. bessere, festere Kissen)
Service
5.0
Comfort
5.0
Rooms
4.0
Written by: Urs
#18 Out of 1144 reviews
Average guest score
5.0
We had a wonderful stay and the hotel and its staff were fantastic. Really made our weeks stay in Berlin a pleasure.
Detailed Review >>
We had a wonderful stay and the hotel and its staff were fantastic. Really made our weeks stay in Berlin a pleasure.
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Robert
#19 Out of 1144 reviews
Average guest score
5.0
Vielen Dank an das gesamte Team, besonders an Herrn Gruban, der sehr zuvorkommend und hilfsbereit war und uns mehr unterstützt hat, als es sein Job verlangt hätte. Wir waren sehr angenehm überrascht über die Höflichkeit und Professionalität des Leonardo-Teams. Vielen Dank - unser Aufenthalt wurde ...
Detailed Review >>
Vielen Dank an das gesamte Team, besonders an Herrn Gruban, der sehr zuvorkommend und hilfsbereit war und uns mehr unterstützt hat, als es sein Job verlangt hätte. Wir waren sehr angenehm überrascht über die Höflichkeit und Professionalität des Leonardo-Teams. Vielen Dank - unser Aufenthalt wurde damit zu einem wunderschönen verlängerten Wochenende in Berlin, das wir glücklich in Erinnerung behalten werden.
Service
5.0
Comfort
5.0
Rooms
5.0
Written by: Kerstin
#20 Out of 1144 reviews
Average guest score
5.0
Die junge Frau, die als "concierge" im hotel arbeitete (dunkele kurze Haare), war toll; sie hat uns sehr gute Adressen gegeben, war immer hilfsbereit und freundlich. Nur eines: manchmal zu viel zu tun, würde ein Kollege brauchen ! Vielen Dank.
Detailed Review >>
Die junge Frau, die als "concierge" im hotel arbeitete (dunkele kurze Haare), war toll; sie hat uns sehr gute Adressen gegeben, war immer hilfsbereit und freundlich. Nur eines: manchmal zu viel zu tun, würde ein Kollege brauchen ! Vielen Dank.
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Sophie
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