as and over all it was very good.
things to improve:
no refrigirator in the room,big issue!
no free internet major issue!!!!!!!!
when many guests are in the dinning room for brakefast you need to wait long time for refilling the plates!
more vegetables options needed.
2 times we were out of shampoo,so i went to buy!
when i needed to check in online for my flight i was asked to pay 8 EURU by the receptin guy!
thanks to miss Perez and here understanding of serving customers it was done without payying,you must change your policy quick,thats not nice!
and another important issue,i was asked in advance to ask for any needs,so i mentioned the fact that we came to Berlin as a bithday vacation for my wife,and that it would be nice if the hotel would do somthing for that issue when we will arrive to the room on the first day,nothing was done! i was disapointed and told the reception and got a very small gesture the day after,but still didnt meet my expectations and to late!
we travel each year for her birhday all over the world and when i mention the fact,the surprise was wonderfulall over,that was the first time i got disapointed.