Hotel Details
Güntzelstraße 14
10717 Berlin
T: +49 30 86886 0
F: +49 30 8619326 info.berlincitywest@leonardo-hotels.com
Central Reservations
Tel: +49 (0)30 688 322 422
Fax: +49 (0)30 688 322 444
reservations.berlin@leonardo-hotels.com
Guest Reviews
This was the fourth time I stayed and enjoyed it as ever. The breakfast could do with a little more variety, not just scrambled egg daily. Maybe..
ralf
5.0more...
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Leonardo Hotel Berlin City West - Guests Reviews(1-20/262)

Overall review score and guest recommendation rate for this property:

Average Guests Score

4.6
Out of 262 reviews
Rooms
4.5
Breakfast
4.5
Comfort
4.6
Service
4.8
81.3%
Recommended this hotel
Out of 262 reviews
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Written by: Gerhard
#1 Out of 262 reviews
Die Damen im Bereich Frühstücksservice bitte aufmerksamer die Tische abräumen, so das der nächste Gast sich an einen gedeckten Tisch setzen kann und nicht diese Unordnung vorfindet.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Guido
#2 Out of 262 reviews
Prima das W-LAN kostenlos nutzbar ist. Beim Frühstücks Buffet wäre es schön wenn auch Vegane Lebensmittel im Angebot wären. z.B. Brotaufstrich, Käse, allg. Soja Produkte.
Average guest score
4.5
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: ralf
#3 Out of 262 reviews
This was the fourth time I stayed and enjoyed it as ever. The breakfast could do with a little more variety, not just scrambled egg daily. Maybe fried eggs would be a good change. I had a special offer so breakfast was 6.50 Euros, that price is reasonable but full price 12.00 is perhaps a little too much.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Ragnar
#4 Out of 262 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Simona
#5 Out of 262 reviews
Die Schalketruppe und die italienische Reisegruppe waren für mich morgens etwas nervig. Mag es doch eher etwas ruhiger und nicht so quirlig...hatte doch etwas den Charme von einer heuschreckenplage...schwupp weg, chaos und buffet leer. Für diesen Andrang morgens war auch definitiv zu wenig personal vor ort. Aber die Damen haben ihr best möglichstes getan.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Maurice
#6 Out of 262 reviews
As advantage member I should receive additional bonuspoint during the month March. I didn't receive these. Also the 10% discount for breakfast was not given.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Elisabeth
#7 Out of 262 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Rainer
#8 Out of 262 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Christopher
#9 Out of 262 reviews
Average guest score
5.0
Service
5.0
Comfort
5.0
Rooms
5.0
Written by: Joachim
#10 Out of 262 reviews
Average guest score
4.3
Service
4.0
Breakfast
5.0
Comfort
3.0
Rooms
5.0
Written by: Andreas
#11 Out of 262 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Philipp
#12 Out of 262 reviews
Average guest score
4.5
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Yacine
#13 Out of 262 reviews
Average guest score
4.0
Service
5.0
Breakfast
3.0
Comfort
3.0
Rooms
5.0
Written by: JAOUAD
#14 Out of 262 reviews
Breakfast need to be adjusted.
Average guest score
4.0
Service
5.0
Breakfast
3.0
Comfort
5.0
Rooms
3.0
Written by: Enzo
#15 Out of 262 reviews
Einziger Mängelpunkt: Auf dem Teppich im Hotelzimmer waren Flecken. Deshalb ein kleiner Punktabzug. Ansonsten alles Ok. Phantastisches Frühstück. Herzliche Grüße E. Guarneri
Average guest score
4.5
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Ralf
#16 Out of 262 reviews
Die Verschiebung der Buchung um einen Tag war telefonisch nur über die zentrale Reservierung zu den regulären Geschäftszeiten möglich. Die Rezeption konnte mir nicht weiterhelfen. Das ist umständlich. Das Zimmer verfügte nicht über einen Kühlschrank, es gab nur ein Loch mit einer Tür unter dem Fernseher.
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: Ludwig
#17 Out of 262 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Viola
#18 Out of 262 reviews
Der Aufenthalt war sehr angenehm und die Mitarbeiter/in an der Rezeption freundlich und sehr zuvorkommend.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Volker
#19 Out of 262 reviews
Zum Zimmer 205: Das Bad mit dem Duschvorhang geht gar nicht! Das Wasser in der Dusche läuft nicht ab, die Fliesenfugen sind schimmlig!!! Zum Frühstück: der Kaffee in der Kanne ungenießbar, wenn man einen Milchkaffe oder Cappuccino möchte, muß man den extra bezahlen - geht gar nicht!! Service war trotzdem sehr freundlich!
Average guest score
2.8
Service
5.0
Breakfast
1.0
Comfort
4.0
Rooms
1.0
Written by: Sandra
#20 Out of 262 reviews
Average guest score
3.3
Service
4.0
Breakfast
3.0
Comfort
3.0
Rooms
3.0
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Last booking at: 27/03/2015 11:32