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Hotel Details
Falkenstraße 2
76530 Baden-Baden
T: +49 (0)7221 - 219 0
F: +49 (0)7221 - 219 519 info.royalbadenbaden@leonardo-hotels.com
Central Reservations
reservations.royalbadenbaden @leonardo-hotels.com
Guest Reviews
Peaceful position, nice walk into Town,good breakfastsUnited Kingdom
John
5.0more...
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Leonardo Royal Hotel Baden-Baden - Guests Reviews(1-20/274)

Overall review score and guest recommendation rate for this property:

Average Guests Score

4.6
Out of 274 reviews
Service
4.7
Breakfast
4.6
Comfort
4.5
Rooms
4.7
94.9%
Recommended this hotel
Out of 274 reviews
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Written by: John
#1 Out of 274 reviews
Peaceful position, nice walk into Town,good breakfasts
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Christian
#2 Out of 274 reviews
Problematik von lauten arabisch sprechenden Gruppenreisenden in mehreren Zimmern. Lautes Türenschlagen und mit kleinen Kindern viel Lärm morgens und abends. Dies bei sehr schlecht akustisch getrennten Zimmerwänden und Türen! Sauberkeit des Zimmers nicht über alle Zweifel erhaben (lange schwarze Haare in Saunatüchern, auch auf dem Balkon/ unsaubere Untertassen beim Kaffeegeschirr/ mangelhafte Ausrüstung mit Showergel u.a.) Aber: Super gute Lage für eine Städtereise und an der Reception sehr freundliches Personal!
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: Herbert
#3 Out of 274 reviews
Of course I can say a little more about your Baden-Baden property & especially about the staff: Florian the daytime front desk manager was AWESOME. Even the smallest details were noticed -- all the way down to the perfectly crisp starched white shirt with a Leonardo Hotel pin affixed. But his personality was anything BUT starched. He was personable, helpful, and without seeming too overzealous, made us want to return AGAIN to the same hotel. Meanwhile, the bar tender, Olga, was also AWESOME. My wife wanted a PINK DOLLY drink, but was worried that the mixer might contain an ingredient to which she is allergic. Olga took care to show us the label on the bottle before preparing the drink, and made it clear that customer service was her most important task -- although she also got the drink ingredients JUST RIGHT. I do not know the name of the evening desk manager, or of the young lady who provided us with service at the breakfast buffet, but I felt well taken care of by them as well. The only adverse comment was from my wife, regarding something that did not seem apparent to me, but I must add it here so that you have honest (and complete) feedback: The Baden-Baden property is a bit "dated" she says. By which I think she means that other hotels in big-name chains seem "newer." But as for me, the price was right, the service was excellent, the location was ideal, the parking was easy, and the possibilities of a return visit are high. Thank you, Leonardo !!!! Herb Detrick Zürich, Switzerland
Average guest score
4.5
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Kandil
#4 Out of 274 reviews
Average guest score
4.8
Service
5.0
Breakfast
5.0
Comfort
4.0
Rooms
5.0
Written by: Larissa
#5 Out of 274 reviews
Ich habe meinen Badenanzug beim ihren Schwimmpool vergessen.Doch möchte ich im nächsten Jahr wieder zu ihnen kommen.Wenn es möglich es zu behalten, ich wurde sehr dankbar sein
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: edward
#6 Out of 274 reviews
Mr Florian Horn at the reception desk was most helpful and friendly. Mr Elmer is a very friendly host who tries to please everyone. The housemaids are polite and efficient. I joined the Advantage Club after booking and was informed that although I was staying 9 nights[+ Breakfast] I could not benefit from any advantages - I hope the company will find a way to enable us to enjoy any points
Average guest score
4.8
Service
5.0
Breakfast
5.0
Comfort
4.0
Rooms
5.0
Written by: Ilana
#7 Out of 274 reviews
WE WERE VERY HAPPY THAT WE FOUND THIS HOTEL IT WAS QUIET. large room.excellent view/ airconditioning grea excellent service We will come again and recommend our freinds
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Susan
#8 Out of 274 reviews
We had spent a week travelling and staying in a number of very good B&B's around the Black Forest. It was also very good to stay in a very well run hotel with the extra facility of a pool & sauna. The staff were helpful and the room very comfortable. A good choice at breakfast. Hotel within easy walking distance to the town.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Christina
#9 Out of 274 reviews
Uns ist der extrem freundliche und kompetente Check-in Ihres Mitarbeiters aufgefallen. Das war herausragend an Service, Freundlichkeit und ausgewogener Restaurantberatung ohne aufdringlich zu sein. Ein großes Lob! Unser Zimmer war sehr geräumig mit Balkon zum Park - perfekt für 3 Personen.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Birgit
#10 Out of 274 reviews
Nach unverständlichen Buchungsschwierigkeiten freundliche Aufarbeitung der Situation durch den Chef, Herrn Jäger. Kaputte Klimaanlage, dadurch stickige Luft im Zimmer,sehr alte Qualität der Zimmer.
Average guest score
3.3
Service
3.0
Breakfast
3.0
Comfort
4.0
Rooms
3.0
Written by: Andre
#11 Out of 274 reviews
Grösse Badeschlappen. Saunabereich sollte nicht mit Strassenschuhen zu betretten sein.
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: Aleksandar
#12 Out of 274 reviews
Perfect
Average guest score
5.0
Comfort
5.0
Written by: THEODOROS
#13 Out of 274 reviews
We had a pleasant stay at Leonardo hotel.The room was clean, the employees were very helpful and polite, breakfast was satisfying. Parking places were limited and that was a bit annoying.
Average guest score
4.5
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: stijn
#14 Out of 274 reviews
very pleasant stay. curtains were not complete and smell in room 307 was a little dusty. try get a little more 'life' in the hotel. music, etc. just to be more attractive for younger generation.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Geoff
#15 Out of 274 reviews
I thought the hotel was excellent. The reception staff were very good and the staff who served our lunch. If there was any criticism I think the breakfast staff could have been a little more friendly.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Birgitt
#16 Out of 274 reviews
Average guest score
4.5
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Chon
#17 Out of 274 reviews
The curtain did not block all the light
Average guest score
4.3
Service
5.0
Comfort
3.0
Rooms
5.0
Written by: Rudolf
#18 Out of 274 reviews
Ce fut un séjour court mais extrêmement agréable et satisfaisant. J'espère que mon chemin passera encore par Baden-Baden, je ferai alors un séjour un peu plus long dans cet hôtel extraordinaire.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Stephanie
#19 Out of 274 reviews
Vielen Dank für die nette und zuvorkommende Art aller Mitarbeiter. Wir haben uns sehr wohl gefühlt und kommen gerne wieder.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Frédéric
#20 Out of 274 reviews
It was wonderful for us
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
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Last booking at: 28/08/2015 11:44