Hotel Details
Krefelder Straße 221
52070 Aachen
T: +49 241 1803 0
F: +49 241 1803 444 info.aachen@leonardo-hotels.com
Central Reservations
reservations.aachen@ leonardo-hotels.com
Guest Reviews
|| Country of origin:China
Huayu
5.0more...
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Leonardo Hotel Aachen - Guests Reviews(1-20/451)

Overall review score and guest recommendation rate for this property:

Average Guests Score

4.6
Out of 451 reviews
Rooms
4.5
Breakfast
4.5
Comfort
4.6
Service
4.8
77.2%
Recommended this hotel
Out of 451 reviews
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Written by: Susanne
#1 Out of 451 reviews
Sehr freundlicher Empfang, flexibel beim Frühstück, war am Sonntag schon um 7.00 da, da mein Zug so früh ging. Sehr freundlicher Herr abends an der Bar, super Service. Grosses Lob!
Average guest score
4.5
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Huayu
#2 Out of 451 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Holm
#3 Out of 451 reviews
Wenn ich für mich und meine Familie mehrere Zimmer buche, sollten mir alle Punkte auch im Leonardo AdvantageClub gutgeschrieben werden und nicht nur ein Zimmer! Ansonsten war alles gut, besonders freundlich war der Kellner im Restaurant am Donnerstagabend.
Average guest score
4.8
Service
4.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: JENS
#4 Out of 451 reviews
Automatically adopt the business address to the final invoice. At my check-out it did not work twice.
Average guest score
4.0
Service
4.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: Michael
#5 Out of 451 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Rick
#6 Out of 451 reviews
Lots of noice coming from the street ..
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Monika
#7 Out of 451 reviews
Schade, dass die Minibar in unserem Zimmer ohne Inhalt war. Vorschlag zur Ergänzung des Frühstücksbuffet: kleine Gebäckteilchen. Die haben mein Mann und ich beim Frühstück vermisst.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: RLJ
#8 Out of 451 reviews
Excellent stay at your hotel. The only thing I can think off I would like to have seen differently was the fact that there were no croissants at breakfast. To me this would be a nice little extra. Other than that, excellent price/quality ratio.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Axel
#9 Out of 451 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: JOERG
#10 Out of 451 reviews
- WiFi is very expensive (if not included) - WiFi login is a pain with mobile devices - small breakfast buffet - noisy street - no fridge in the room - would prefer a real shower over a bathtub + bed is comfortable + resonable furniture + large enough bathroom
Average guest score
3.3
Service
4.0
Breakfast
3.0
Comfort
3.0
Rooms
3.0
Written by: Nkeiru
#11 Out of 451 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Ingrid
#12 Out of 451 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Hans
#13 Out of 451 reviews
Good infrastructue - good connections to city
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Birgit
#14 Out of 451 reviews
Ich war etwas erstaunt darüber, dass die Minibar nicht aufgefüllt war. Das bin ich von einem Hotel Ihrer Kategorie nicht gewohnt.
Average guest score
4.0
Service
4.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: Michael
#15 Out of 451 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Suzie
#16 Out of 451 reviews
liked all above appreciation. could be better: free internet access, quality of soup
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Leon
#17 Out of 451 reviews
Average guest score
4.5
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Susanne
#18 Out of 451 reviews
Ich hatte extra um ein ruhiges Zimmer gebeten, da ich die "Problematik" schon von einem früheren Aufenthalt kannte. Dennoch bekam ich ein Zimmer, das zwar nach hinten raus lag aber ein Klimagerät o.ä. Direkt unter dem Fenster hatte, welches ständig brummt. Diese Zimmer sind m.E. unzumutbar. Wir könnten glücklicherweise tauschen.
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
4.0
Rooms
4.0
Written by: Ralf
#19 Out of 451 reviews
Das Frühstück (sehr begrenzte Auswahl wie ich es selten bis gar nicht bei meinen Reisen kennen gelernt habe) sowie der äußere Zustand des Hotels entsprach max. einem 3*Hotel. Die Anlage ungepflegt ein Anstrich seit Jahren überfällig, Abendessen wurde nicht angeboten, das arme Personal musste viele Aufgaben gleichzeitig erledigen, im Flur 3. OG war ein unangenehmer Geruch, hätte Urin sein können. Zimmer waren absolut in Ordnung, Betten und Fernseher, Bad waren gut.
Average guest score
4.5
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Andreas
#20 Out of 451 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
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Last booking at: 29/10/2014 19:33