Hotel Details
Blvd Pierre Mayence, 1A
6000 Charleroi
Tel: +32 (0) 71 - 302424
Fax: +32 (0) 71 - 304949 info.bestwesterncharleroi@ leonardo-hotels.com
Central Reservations
Tel.: +32 (0) 10 - 434755 Fax: +32 (0) 10 - 439496 reservation.bw.charleroi@ leonardo-hotels.com
Guest Reviews
Nice stay - breakfast too expensive so we didn't have it. The restaurant looked bleak so we eat out. Otherwise all ok thank you.
Marek
4.7more...

Best Western Leonardo Hotel Charleroi - Guests Reviews(1-10/145)

Guest review satisfaction level at the Best Western Leonardo Hotel Charleroi!

Average Guests Score

4.3
Out of 145 reviews
Rooms
4.1
Breakfast
4.2
Comfort
4.4
Service
4.6
84.8%
Recommended this hotel
Out of 145 reviews
#1 Out of 145 reviews
Average guest score
4.7
Nice stay - breakfast too expensive so we didn't have it. The restaurant looked bleak so we eat out. Otherwise all ok thank you.
Detailed Review >>
Nice stay - breakfast too expensive so we didn't have it. The restaurant looked bleak so we eat out. Otherwise all ok thank you.
Service
5.0
Comfort
4.0
Rooms
5.0
Written by: Marek
#2 Out of 145 reviews
Average guest score
4.8
Un grand bravo à l'équipe du restaurant "le Vinci" pour la qualité de repas servis, le sourire & l'accueil du personnel de service. PETIT COMMENTAIRE SUR VOTRE FORMULAIRE : pourquoi la FRANCE ne figure t'elle pas dans les pays d'origine ?
Detailed Review >>
Un grand bravo à l'équipe du restaurant "le Vinci" pour la qualité de repas servis, le sourire & l'accueil du personnel de service. PETIT COMMENTAIRE SUR VOTRE FORMULAIRE : pourquoi la FRANCE ne figure t'elle pas dans les pays d'origine ?
Service
5.0
Breakfast
5.0
Comfort
4.0
Rooms
5.0
Written by: Jean-Paul
#3 Out of 145 reviews
Average guest score
4.3
Der Alex, beim Checking, war sehr Berufslich
Detailed Review >>
Der Alex, beim Checking, war sehr Berufslich
Service
5.0
Comfort
5.0
Rooms
3.0
Written by: Henri
#4 Out of 145 reviews
Average guest score
4.5
ce serait bien d avoir acces a internet dans les chambres free of charges comme il se fait beaucoup dans les hotels. Le petit dejeuner etait varie mais le cafe de la machine n etait pas tres bon. La chambre etait tres propre mais un petit rafraichissement ne serait pas de refus avec une meilleure ...
Detailed Review >>
ce serait bien d avoir acces a internet dans les chambres free of charges comme il se fait beaucoup dans les hotels. Le petit dejeuner etait varie mais le cafe de la machine n etait pas tres bon. La chambre etait tres propre mais un petit rafraichissement ne serait pas de refus avec une meilleure television pour commencer et des coussins plus mous, le matelas n etait pas non plus tres confortable. Le fait de laisser un plateau de boisson chaude a disposition est appreciable. pour finir je mettrai une mention particuliere sur la sympathie du personnel a l accueil; tres agreable!
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Estelle
#5 Out of 145 reviews
Average guest score
4.3
Good hotel if you just need a stop over as it was a nice hotel in a not so nice area.
Detailed Review >>
Good hotel if you just need a stop over as it was a nice hotel in a not so nice area.
Service
5.0
Comfort
4.0
Rooms
4.0
Written by: dave
#6 Out of 145 reviews
Average guest score
5.0
When we booked your website said the rooms had air conditioning.When we arrived we found out that only suites on the 4th floor were airconditioned. The week we stayed the temperature was in the upper 30's and it was very hot. I wish the webdsite had been more specific
Detailed Review >>
When we booked your website said the rooms had air conditioning.When we arrived we found out that only suites on the 4th floor were airconditioned. The week we stayed the temperature was in the upper 30's and it was very hot. I wish the webdsite had been more specific
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Frederick
#7 Out of 145 reviews
Average guest score
4.3
les points négatifs: propreté des chambres(moquette),qualité du matelas (pas assez ferme), doubles rideaux (non occultant car pas bien accrochés!!!). je pense que ces points peuvent se réparer facilement sans grand coût. les points positifs: le personnel: sourire, ...
Detailed Review >>
les points négatifs: propreté des chambres(moquette),qualité du matelas (pas assez ferme), doubles rideaux (non occultant car pas bien accrochés!!!). je pense que ces points peuvent se réparer facilement sans grand coût. les points positifs: le personnel: sourire, disponibilité, renseignements, services; bravo et merci à tous.
Service
4.0
Breakfast
5.0
Comfort
5.0
Rooms
3.0
Written by: Cl�mence
#8 Out of 145 reviews
Average guest score
4.8
relaxed hotel, friendly polite staff, situated in good location with off street parking
Detailed Review >>
relaxed hotel, friendly polite staff, situated in good location with off street parking
Service
5.0
Breakfast
5.0
Comfort
4.0
Rooms
5.0
Written by: Jacqui
#9 Out of 145 reviews
Average guest score
5.0
Wir kommen wieder!
Detailed Review >>
Wir kommen wieder!
Service
5.0
Comfort
5.0
Rooms
5.0
Written by: Eva
#10 Out of 145 reviews
Average guest score
3.7
We had 1 hour free internet. The next the cost of internet were still on our bill. The correction was done directly. The service of parking en shuttle/taxi to the airport is appreciated. We see that as a good service!
Detailed Review >>
We had 1 hour free internet. The next the cost of internet were still on our bill. The correction was done directly. The service of parking en shuttle/taxi to the airport is appreciated. We see that as a good service!
Service
4.0
Breakfast
3.0
Comfort
4.0
Written by: H.j
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Last booking at: 16/04/2014 21:43