Hotel Details
De Keyserlei 59
2018 Antwerp
Tel.: +32 (0) 32 - 321443
Fax: +32 (0) 32 - 330835 info.antwerpen@leonardo-hotels.com
Central Reservations
T: +32 (0) 10 - 434756 reservation.antwerpen@ leonardo-hotels.com
Guest Reviews
As my wife is disabled and has back problems the staff were more than helpful in addressing our requests.Very much appreciated.
Wayne
5.0more...
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Leonardo Hotel Antwerpen - Guests Reviews(1-20/1097)

Guest review satisfaction level at the Leonardo Hotel Antwerpen!

Average Guests Score

4.5
Out of 1097 reviews
Rooms
4.3
Breakfast
4.1
Comfort
4.5
Service
4.8
90.8%
Recommended this hotel
Out of 1097 reviews
Written by: Wayne
#1 Out of 1097 reviews
As my wife is disabled and has back problems the staff were more than helpful in addressing our requests.Very much appreciated.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: roger
#2 Out of 1097 reviews
A very convenient hotel for travel ,trains and trams,very clean and quiet A good breakfast although some of the bread was a bit hard.Overall 10 points out of 10, will probably use again in the future.Thank you for your service
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Tim
#3 Out of 1097 reviews
The location is superb, being literally right next to the railway station. The historic center is within easy walking distance. The staff were friendly. Certainly for the price we paid we were quite happy despite the negative points I've mentioned. A few smallish negative points. The room could have done with a dab of paint here and there. It's wasn't unclean or anything but it did have a slightly shabby feel. The mattress was very hard, for my liking in any case, although this might not be a problem for everyone. Breakfast was more than sufficient, but there was only really scrambled eggs as warm food, and they weren’t actually all that warm.
Average guest score
3.8
Service
4.0
Breakfast
3.0
Comfort
5.0
Rooms
3.0
Written by: martin
#4 Out of 1097 reviews
location very good
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: RMA
#5 Out of 1097 reviews
Super mooi hotel, vriendelijk personeel
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Frank
#6 Out of 1097 reviews
Los van wel of geen AdvantageCLUB gebeuren verwacht ik toch echt standaard gratis wifi in mijn kamer. €10,- voor 24 uur wifi is bespottelijk.
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
3.0
Written by: David
#7 Out of 1097 reviews
I couldn't manage to turn on the lamp on the desk, maybe I just didn't know how to do it, but i think i tried several ways and it just didn't work. So at first it was quite difficult to find the other switches since i checked in around 7 or 8pm and of course it was already dark outside. I told the receptionist when I checked out and he took my message very well. I was staying in room 335. Generally, I was satisfied with the hotel. Thanks!
Average guest score
4.7
Service
5.0
Comfort
5.0
Rooms
4.0
Written by: Ole
#8 Out of 1097 reviews
We zijn zeer tevreden en hebben genoten van ons verblijf in het hotel met het mooie uitzicht. We komen graag terug.
Average guest score
5.0
Service
5.0
Comfort
5.0
Rooms
5.0
Written by: Joan
#9 Out of 1097 reviews
The staff at reception were exceptionally pleasant and helpful. A simpler, cheaper option for breakfast would have been appealing. We found this a very good choice of hotel.
Average guest score
5.0
Service
5.0
Comfort
5.0
Rooms
5.0
Written by: Theresia
#10 Out of 1097 reviews
Geen welkomsdrankje gehad, terwijl deze bij de reservering inbegrepen was. En bij uitschenken nog een dikke rekening voor internet! 24 uur internet gekocht, maar bleek dat je niet met verschillende apparaten mag inloggen om de beurt... Erg slechte communicatie
Average guest score
3.3
Service
4.0
Breakfast
4.0
Comfort
2.0
Rooms
3.0
Written by: David
#11 Out of 1097 reviews
The room and the staff were excellent. Ive marked down the breakfast because I didn't like the coffee from the machine. Freshly made tea/cofee would have been better and more variety at breakfast would have been nice. Overall a very good hotel which I would recommend.
Average guest score
4.0
Breakfast
3.0
Comfort
4.0
Rooms
5.0
Written by: Paul
#12 Out of 1097 reviews
Excellent location very clean with friendly and helpful staff
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Shade
#13 Out of 1097 reviews
Like: the extra pillows and fridge in the room. Dislike: the registration process to receive free wifi, we live in 2014 now and Belgium offers very cheap wifi services.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: A.B.G.
#14 Out of 1097 reviews
Enigst probleem vonden wij dat wie 'snachts geen raam open konden zetten, ivm het straatlawaai. Het was erg warm op de kamer. We hadden een erg prettig (voorjaars)weekend. Zeker voor herhaling vatbaar.
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
3.0
Written by: michele
#15 Out of 1097 reviews
Proximité de la gare. Excellent accueil, personnel efficace et professionnel. Petit déjeuner extra. Calme, grandes chambres. Excellent séjour.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Georges
#16 Out of 1097 reviews
Très satisfait de notre séjour : facilité d'accès (gare centrale), excellent accueil, personnel très aimable et serviable. Nous recommanderons votre hôtel aux amis et connaissances.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Karlijn
#17 Out of 1097 reviews
wij werden erg goed geholpen. wij hebben erg genoten van uw hotel en het verblijf
Average guest score
4.5
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
4.0
Written by: Elly
#18 Out of 1097 reviews
Prima accomodatie Centrale ligging Goede prijs/kwaliteitsverhouding. Parkeergarage slecht toegankelijk
Average guest score
3.5
Service
3.0
Breakfast
4.0
Comfort
4.0
Rooms
3.0
Written by: Ht
#19 Out of 1097 reviews
Prima hotel, personeel en lokatie
Average guest score
4.3
Service
5.0
Breakfast
3.0
Comfort
5.0
Rooms
4.0
Written by: Jessica
#20 Out of 1097 reviews
We hebben een super verblijf gehad!
Average guest score
3.8
Service
4.0
Breakfast
3.0
Comfort
4.0
Rooms
4.0
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