Hotel Details
Matrosengasse 6 - 8
AT - 1060 Vienna
T: 0043 1 599 01 0
F: 0043 1 599 01 900 info.vienna@leonardo-hotels.com
Central Reservations
T: +43 1 599 01 551 reservations.vienna@leonardo-hotels.com
Guest Reviews
Michael
5.0more...
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Leonardo Hotel Vienna - Guests Reviews(901-920/1313)

Overall review score and guest recommendation rate for this property:

Average Guests Score

4.7
Out of 1313 reviews
Rooms
4.7
Breakfast
4.6
Comfort
4.6
Service
4.8
90.0%
Recommended this hotel
Out of 1313 reviews
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Written by: Frank
#901 Out of 1313 reviews
Average guest score
5.0
Service
5.0
Comfort
5.0
Written by: Christof
#902 Out of 1313 reviews
Average guest score
4.7
Service
5.0
Breakfast
4.0
Comfort
5.0
Written by: Rasul
#903 Out of 1313 reviews
Average guest score
4.3
Service
4.0
Breakfast
5.0
Comfort
4.0
Written by: Frederick
#904 Out of 1313 reviews
The hotel was clean and in good condition. The bar area and bar staff were polite and obliging and their drinks were excellent. However the rudeness of the reception staff was unfortunately the thing I will remember most and I would not recommend the hotel because of this. I had booked a 'double/twin room' online (there was no option to specify), and on arrival I had been allocated a double room. As I was staying with my brother I asked politely whether it would be possible to switch to a room with two beds. The request was treated as though it was very unreasonable by the lady at reception who had a generally unhelpful and unfriendly attitude. She acted like I was wasting her time, though the reception area was not busy. My brother and I were surprised and disappointed as we had just arrived in a new, exciting city, and this was our first impression. Also: The tea and milk items we used on the first day were never replaced. On one occasion our towels were removed from the room and not replaced.
Average guest score
4.0
Service
4.0
Comfort
4.0
Written by: JORGE
#905 Out of 1313 reviews
Average guest score
4.0
Service
5.0
Breakfast
3.0
Comfort
4.0
Written by: Claudiu
#906 Out of 1313 reviews
In the bathroom, was missing the soap and shower gel. floor was dirty and garbage bin was not disposed, there was old stuff in it.The reception corrected it.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Marion
#907 Out of 1313 reviews
Average guest score
4.3
Service
5.0
Breakfast
3.0
Comfort
5.0
Written by: Ustinov
#908 Out of 1313 reviews
It was a bit strange that we found just a minimum minimorum of toiletteries, no sewing kit, no vanity set, no shoe horn etc,
Average guest score
5.0
Service
5.0
Written by: Manfred
#909 Out of 1313 reviews
Das Zimmer entsprach nicht der Beschreibung !! Nicht geräumig auf Grund einer Dachschräge kann man an einer Bettseite nicht aufrecht stehen. Es gab keine Badewanne und keine Bademäntel: Nicht nachvollziehbar wie hier 4* vergeben wurden !
Average guest score
4.0
Service
4.0
Breakfast
4.0
Comfort
4.0
Written by: Camden
#910 Out of 1313 reviews
Overall very satisfactory but with 2 issues. #1 Some cash (a few euro coins) was stolen from my room, most likely by the cleaning staff. Although the total was less than 10 euros and therefore inconsequential, it still is not acceptable. #2 WiFi was not 100% functional, constant connection problems and cut outs. While I understand problems can occur, I believe it was not rectified with sufficient urgency.
Average guest score
4.7
Service
5.0
Breakfast
4.0
Comfort
5.0
Written by: Frank
#911 Out of 1313 reviews
Housekeeping was not very good
Average guest score
4.0
Service
4.0
Breakfast
4.0
Comfort
4.0
Written by: Klaus
#912 Out of 1313 reviews
durchaus empfehlenswert
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Martyn
#913 Out of 1313 reviews
Please make the stairs more accessible/visible. I could not find them and had concern re a fire/evacuation etc.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: TorstenNiss
#914 Out of 1313 reviews
Habe mein Aufladekabel im Zimmer vergessen. Angerufen ob jemand gefunden hat. Bis heute keine Antwort. Leider!!!!!
Average guest score
3.5
Service
4.0
Comfort
3.0
Written by: CARMEN
#915 Out of 1313 reviews
Average guest score
5.0
Service
5.0
Comfort
5.0
Written by: goran
#916 Out of 1313 reviews
Reception desk is so small when few people waiting for check in
Average guest score
3.7
Service
3.0
Breakfast
3.0
Comfort
5.0
Written by: Fabrizio
#917 Out of 1313 reviews
La camera, dopo la seconda notte non è stata fatta.
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
4.0
Written by: Kazuko
#918 Out of 1313 reviews
Average guest score
3.7
Service
4.0
Breakfast
4.0
Comfort
3.0
Written by: Mohamed
#919 Out of 1313 reviews
good hotel,strategic emplacement of the hotel,quick and efficient performance of their duties,
Average guest score
5.0
Service
5.0
Comfort
5.0
Written by: Roberto
#920 Out of 1313 reviews
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
4.0
901-920 results out of 1313 reviews
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Last booking at: 28/01/2015 20:07