Hotel Details
Matrosengasse 6 - 8
AT - 1060 Vienna
T: 0043 1 599 01 0
F: 0043 1 599 01 900 info.vienna@leonardo-hotels.com
Central Reservations
T: +43 1 599 01 551 reservations.vienna@ leonardo-hotels.com
Guest Reviews
|| Country of origin:
Viktor
4.0more...
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Leonardo Hotel Vienna - Guests Reviews(821-840/1242)

Overall review score and guest recommendation rate for this property:

Average Guests Score

4.7
Out of 1242 reviews
Rooms
4.7
Breakfast
4.6
Comfort
4.5
Service
4.8
89.5%
Recommended this hotel
Out of 1242 reviews
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Written by: Michail-Lason
#821 Out of 1242 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Lisa
#822 Out of 1242 reviews
Average guest score
5.0
Service
5.0
Comfort
5.0
Written by: Valeri
#823 Out of 1242 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Marina
#824 Out of 1242 reviews
Average guest score
4.7
Service
5.0
Breakfast
5.0
Comfort
4.0
Written by: Christina
#825 Out of 1242 reviews
Die Türe von unserem Zimmer schliesste nicht und es hätte jeder in unser Zimmer eintreten können. Unser Zimmer wurde am zweiten Tag nicht aufgeräumt. Wir haben keine codes um in internet surfen zu können, sie hatten in Rezeption noch keine bekommen.
Average guest score
4.0
Service
5.0
Comfort
3.0
Written by: Anna
#826 Out of 1242 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Herbert
#827 Out of 1242 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: PIETRO
#828 Out of 1242 reviews
Average guest score
4.7
Service
5.0
Breakfast
5.0
Comfort
4.0
Written by: ali
#829 Out of 1242 reviews
Especialy thanks your reseptionist because they are help us so much.Hotel was very clean and nearly metro station.
Average guest score
5.0
Service
5.0
Comfort
5.0
Written by: Frank
#830 Out of 1242 reviews
Average guest score
5.0
Service
5.0
Comfort
5.0
Written by: Christof
#831 Out of 1242 reviews
Average guest score
4.7
Service
5.0
Breakfast
4.0
Comfort
5.0
Written by: Rasul
#832 Out of 1242 reviews
Average guest score
4.3
Service
4.0
Breakfast
5.0
Comfort
4.0
Written by: Frederick
#833 Out of 1242 reviews
The hotel was clean and in good condition. The bar area and bar staff were polite and obliging and their drinks were excellent. However the rudeness of the reception staff was unfortunately the thing I will remember most and I would not recommend the hotel because of this. I had booked a 'double/twin room' online (there was no option to specify), and on arrival I had been allocated a double room. As I was staying with my brother I asked politely whether it would be possible to switch to a room with two beds. The request was treated as though it was very unreasonable by the lady at reception who had a generally unhelpful and unfriendly attitude. She acted like I was wasting her time, though the reception area was not busy. My brother and I were surprised and disappointed as we had just arrived in a new, exciting city, and this was our first impression. Also: The tea and milk items we used on the first day were never replaced. On one occasion our towels were removed from the room and not replaced.
Average guest score
4.0
Service
4.0
Comfort
4.0
Written by: JORGE
#834 Out of 1242 reviews
Average guest score
4.0
Service
5.0
Breakfast
3.0
Comfort
4.0
Written by: Claudiu
#835 Out of 1242 reviews
In the bathroom, was missing the soap and shower gel. floor was dirty and garbage bin was not disposed, there was old stuff in it.The reception corrected it.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Marion
#836 Out of 1242 reviews
Average guest score
4.3
Service
5.0
Breakfast
3.0
Comfort
5.0
Written by: Ustinov
#837 Out of 1242 reviews
It was a bit strange that we found just a minimum minimorum of toiletteries, no sewing kit, no vanity set, no shoe horn etc,
Average guest score
5.0
Service
5.0
Written by: Manfred
#838 Out of 1242 reviews
Das Zimmer entsprach nicht der Beschreibung !! Nicht geräumig auf Grund einer Dachschräge kann man an einer Bettseite nicht aufrecht stehen. Es gab keine Badewanne und keine Bademäntel: Nicht nachvollziehbar wie hier 4* vergeben wurden !
Average guest score
4.0
Service
4.0
Breakfast
4.0
Comfort
4.0
Written by: Camden
#839 Out of 1242 reviews
Overall very satisfactory but with 2 issues. #1 Some cash (a few euro coins) was stolen from my room, most likely by the cleaning staff. Although the total was less than 10 euros and therefore inconsequential, it still is not acceptable. #2 WiFi was not 100% functional, constant connection problems and cut outs. While I understand problems can occur, I believe it was not rectified with sufficient urgency.
Average guest score
4.7
Service
5.0
Breakfast
4.0
Comfort
5.0
Written by: Frank
#840 Out of 1242 reviews
Housekeeping was not very good
Average guest score
4.0
Service
4.0
Breakfast
4.0
Comfort
4.0
821-840 results out of 1242 reviews
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Last booking at: 19/12/2014 15:30