Hotel Details
Matrosengasse 6 - 8
AT - 1060 Vienna
T: 0043 1 599 01 0
F: 0043 1 599 01 900 info.vienna@leonardo-hotels.com
Central Reservations
T: +43 1 599 01 551 reservations.vienna@leonardo-hotels.com
Guest Reviews
the hotel is clean & good. nice room. not enough fruits on breakfast (only apples/sugared fruits).a very nice staff. good location - next to a..
Amir/Adi
5.0more...
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Leonardo Hotel Vienna - Guests Reviews(981-1000/1596)

Overall review score and guest recommendation rate for this property:

Average Guests Score

4.7
Out of 1596 reviews
Rooms
4.7
Breakfast
4.6
Comfort
4.6
Service
4.8
90.9%
Recommended this hotel
Out of 1596 reviews
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Written by: Oscar
#981 Out of 1596 reviews
Mi esposa y yo tuvimos una estancia en un cuarto donde el baño tuvo una fuga ABUNDANTE de agua... durante un dia fueron cuatro grupos diferentes de personas a ver el problema. NINGUNA ARREGLO EL PROBLEMA, despues de insistir nos cambiaron de cuarto... pero fue muy molesto.... Una persona en recepción hispanohablante nos ayudo en este problema...y fuimos gratificados por ELLA ante el gerente para darnos en compensación de estas irregularidades el desayuno gratuito...por los dias de estancia. Es un buen hotel pero falta personal calificado para resolver estos problemas...solo fuimos comprendidos por esta persona QUE NOS HIZO MUY AGRADABLE LA ESTANCIA.... TAMBIEN LAS PERSONAS QUE ATIENDEN EL DESAYUNO MUY AMABLES.... OSCAR AND RAQUEL
Average guest score
4.3
Service
5.0
Breakfast
5.0
Comfort
3.0
Written by: PATRYCJA
#982 Out of 1596 reviews
Average guest score
4.0
Service
3.0
Comfort
5.0
Written by: Klaus
#983 Out of 1596 reviews
Es war leider noch zu merken, dass das Haus erst am 1. Juli eroeffnet wurde. Der Lift aus der Tiefgarage funtionierte nicht. Im Bad gab es keine Hygieneartikel (Seife etc.) Es gab keine Kleiderbuegel.
Average guest score
4.0
Service
4.0
Comfort
4.0
Written by: Karl
#984 Out of 1596 reviews
Average guest score
4.7
Service
5.0
Breakfast
4.0
Comfort
5.0
Written by: Luigi
#985 Out of 1596 reviews
Average guest score
4.3
Service
5.0
Breakfast
5.0
Comfort
3.0
Written by: Ye
#986 Out of 1596 reviews
wifi is not available in the room
Average guest score
4.0
Service
4.0
Breakfast
3.0
Comfort
5.0
Written by: Theodoros
#987 Out of 1596 reviews
Our main problem was the toilet which was not clean. We stayed on the first floor and when other people (from above floors) went to the toilet for their number two we had things floating on our toilet which was very very annoying and disgusting. We informed the reception of the problem but nothing was done, also the toilet if you looked down it looked quite dirty. In addition the elevators were quite slow and had to wait a while to get one up or down. It is a pity because other than that the hotel is very good and very nicely decorated. Thank you
Average guest score
4.5
Service
4.0
Comfort
5.0
Written by: Marina
#988 Out of 1596 reviews
did not like the bathroom door (a little strange construction, when the size of the door is smaller the doorway)
Average guest score
4.0
Service
4.0
Breakfast
5.0
Comfort
3.0
Written by: ANNA
#989 Out of 1596 reviews
excelente atención, sobre todo el personal del frontdesk ... hicieron todo lo posible por ayudarme durante mi estancia, y me gustó que la chica de la recepción hablara español !!!
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Maria
#990 Out of 1596 reviews
Everything was great about the hotel! All the employees were very kind (including those from the Bar),trying to help us in all we needed.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Vijayasarathy
#991 Out of 1596 reviews
Great Location. Good fascilities, clean room, wireless connections. My stay was pleasant.
Average guest score
5.0
Service
5.0
Comfort
5.0
Written by: Susanne
#992 Out of 1596 reviews
- staff looked busy and during some chaos (check-in, answering calls and switching in languages for the guests) the communication was not always friendly. - the door to the bathroom, a glass sliding door, is not practical and doesn't give one privacy (also due to the lights by the mirror, which creates a shadow on the glass door). Also: it didn't close all the way. Further: really enjoyed our stay, lovely situated.
Average guest score
5.0
Service
5.0
Comfort
5.0
Written by: Birgit
#993 Out of 1596 reviews
Average guest score
4.7
Service
5.0
Breakfast
5.0
Comfort
4.0
Written by: Veronika
#994 Out of 1596 reviews
Average guest score
4.0
Service
4.0
Comfort
4.0
Written by: Nadine
#995 Out of 1596 reviews
Comfort rooms and beds are a small for two persons. Some items as paper box, hair dryer, internet were still missing.
Average guest score
4.5
Service
5.0
Comfort
4.0
Written by: Maria
#996 Out of 1596 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: neil
#997 Out of 1596 reviews
Keine Seife in der Duschkabine im Zimmer! :((((((( Nachttischlampe (Zimmer 217) hat nicht funktioniert
Average guest score
3.7
Service
3.0
Breakfast
5.0
Comfort
3.0
Written by: Omri
#998 Out of 1596 reviews
Average guest score
3.7
Service
2.0
Breakfast
4.0
Comfort
5.0
Written by: françois
#999 Out of 1596 reviews
je n'ai pas du tout apprécié d'avoir payé 74€ par chambre single alors que le tarif officiel affiché devant votre hotel est de 69€ Sur E-BOOKING votre meilleur prix est de 74€ et ce prix est garanti être le moins cher. Bonne journéee GERARD Thierry
Average guest score
4.5
Service
5.0
Comfort
4.0
Written by: Heribert
#1000 Out of 1596 reviews
Average guest score
3.7
Service
3.0
Breakfast
4.0
Comfort
4.0
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Last booking at: 18/04/2015 14:57